Knutsford and District Community Hospital - Ratings and reviews
Reviews
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Review titled Poor service for maternity
Rated 2 stars out of 5
by Danielle - Posted on 18 December 2023
I am currently pregnant with my first child, and high risk. I first saw a local midwife at 16 weeks for the first check & booked an appointment back in for 29 weeks. I called up a few weeks later when other friends had scans booked in for 25 weeks for their first babe, and mine was never suggested to me by the midwife. When I called up to book this in at 24 weeks pregnant, they said they were too busy to get me in until 27 weeks, and in fact my 29 week appointment had never even been booked in. I attended my 27 weeks appointment at another site, and on my 29 week appointment I was running 5 minutes late. The midwife called me up to say she would have to cancel and couldn’t see me for 3 weeks as it was coming up to Christmas and too busy to get me in. I totally understand the NHS must be short staffed or particularly at this local hospital, but on my first baby and having had a number of growth scans to check the development of my baby, seeing a local midwife would have put my mind at ease and I feel like I’ve missed out on with this pregnancy. Please do better for other mums to be!
Visited Children's & Adolescent Services on December 2023
Review titled Knutsford and District Community Hospital
Replied on 29 December 2023
We were very disappointed and sorry to read your comments. Please contact the Customer Care Team to discuss this matter further and they will be more than happy to assist you. They can be contacted on 01625 661449 or e-mail on ecn-tr.CustomerCareService@nhs.net. The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.
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Review titled Blood test
Rated 3 stars out of 5
by MARTIN DAVIES - Posted on 18 July 2022
Blood test nurse was rude. I didn't have the paperwork with me as there is a new system where the details of time and place are sent by text message. I never did get a blood test. I have rebooked at a hospital 25 minutes drive away in order to avoid being spoken to in that manner again.
Visited Don't know on July 2022
Review titled Knutsford and District Community Hospital
Replied on 02 November 2023
We were very disappointed and sorry to read your comments. Please contact the Customer Care Team to discuss this matter further and they will be more than happy to assist you. They can be contacted on 01625 661449 or e-mail on ecn-tr.CustomerCareService@nhs.net. The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.