Warwick Hospital - Ratings and reviews
Reviews
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Review titled Excellent Experience
Rated 5 stars out of 5
by Jo Hilton - Posted on 25 April 2024
I was referred by my GP to the Surgical Assessment Unit. From the outset, the whole experience was very positive. The staff were lovely, I was kept informed and involved in my care and a treatment plan put in place. Having 24/7 access in between and afterwards was amazing. I really cannot praise this service highly enough. Thank you.
Visited Don't know on April 2024
Warwick Hospital has not yet replied.
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Review titled Fantastic Care at Warwick Hospital
Rated 5 stars out of 5
by Mark Hooper - Posted on 25 April 2024
I was emergency admitted to hospital by my GP for gastro pain on Friday morning on the 5th of April, which was later diagnosed as bile duct stones, gallstones and jaundice. I went into hospital via A&E, where I was assessed and triarged into the hospital, they could see that I was in a lot of pain and gave me pain killers to make me more comfortable, they were very efficient and compassionate, and professional. They then passed me onto the Surgical Assessment Unit (SAU), which the on call registrar had reserved a bed for me, after a call from my GP. I have to say the care was outstanding and the nurses and staff were brilliant, they assessed me, did all of the relevant checks and made me ready to be admitted to the surgical ward that evening. They explained everything to me, gave me pain relief and made sure that I was as comfortable as I could be. They also explained all of the possible issues to me and my wife, and that they were trying to understand what the problems were. The Willoughby ward cared for me for the next six days. I had various scans starting on the Saturday afternoon and and then through to an MRI on the following Monday, this was to confirm the problems. I then had a procedure to clear the blockages on the Tuesday, the gastro consultant who did the procedure took me through the scans to show the issues and explained everything to me, and what they were going to do to sort the issue. I then went back to the Willoughby ward to recover for the next day or so until my release home. From minute one entering the hospital, to the moment I left, the care was outstanding, compassionate staff who totally looked after every need, the ward staff on both willoughby and SAU were exceptional, as was the consultant. A special mention to the support staff on Willoughby ward who did everything for me, both reassuring me, making me feel better by being so engaging and caring, I cannot say enough good things about them, especially the nurses and the ward support staff, they work so hard and were fantastic during my whole time in hospital, changing beds, feeding patients, washing and dressing people. Your staff are an absolute credit to the NHS, thank you for everything! I am now on the list for an operation to remove my gallbladder, I am now a lot less worried about having this operation done at Warwick Hospital after this experience.
Visited Diagnostic Endoscopy on April 2024
Warwick Hospital has not yet replied.
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Review titled Great personalised service
Rated 5 stars out of 5
by George Cowie - Posted on 18 April 2024
Both during my last visit to Warwick Hospital and my recent visits to both the A & E and the Endoscopy departments I have experienced the best personal care possible. All the staff I met showed a “Customer Care” response that is sadly lacking in many commercial organisations. Thank you all!
Visited Diagnostic Endoscopy on April 2024
Warwick Hospital has not yet replied.
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Review titled First class service
Rated 5 stars out of 5
by Martin Pratchett - Posted on 13 March 2024
During my recent visit, for what was an anxious time. The whole of the team did their best to make my experience as relaxed and comfortable as possible. I am very grateful for the effort made by all. Thankyou
Visited Diagnostic Endoscopy on March 2024
Warwick Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Roman - Posted on 09 March 2024
Took my son to Warwick A&E and all staff deserve praising as they were extremely efficient, helpful and caring. He was diagnosed with pneumonia and a treatment was started straight away.
Visited Accident and emergency services on March 2024
Warwick Hospital has not yet replied.
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Review titled Great Care
Rated 5 stars out of 5
by Helen Cooper - Posted on 06 April 2024
I was admitted A&E on Saturday 2 March 2024. I’d just like to say that all the staff were absolutely amazing. They couldn’t do enough to help. Everything was done with a smile and kindness. I received 5 star treatment. Thank you NHS.
Visited Accident and emergency services on March 2024
Warwick Hospital has not yet replied.
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Review titled Caring & friendly staff
Rated 5 stars out of 5
by Lucy - Posted on 28 March 2024
Although my colonoscopy was obviously not an enjoyable procedure, it was made as comfortable for me as possible. The staff work incredibly hard in a busy environment, whilst being very empathetic and attentive to nervous patients, friendly and caring. Thank you for all you do, it is appreciated.
Visited Diagnostic Endoscopy on March 2024
Warwick Hospital has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Hedli Tanner - Posted on 24 March 2024
Throughout the process, from reception to procedure and recovering afterwards, I was treated with friendliness, kindliness and efficiency. It made an uncomfortable experience as gentle as possible! I was very appreciative.
Visited Colorectal cancer services on March 2024
Warwick Hospital has not yet replied.
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Review titled Great Experience
Rated 5 stars out of 5
by Yvonne Clarke - Posted on 10 March 2024
The endoscopy team on that day were all excellent. The nurse that looked after me and discharged me was excellent. Everyone was kind and caring.
Visited Diagnostic Endoscopy on March 2024
Warwick Hospital has not yet replied.
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Review titled Efficient Process
Rated 5 stars out of 5
by Sue - Posted on 14 March 2024
From arrival at reception through to the end of the process the staff were polite, respectful and efficient. The procedure I underwent was extremely effective and painless. I would like to commend all the staff in the Urology team that I came across for their care and consideration. My only complaint was having to wait 5 months.
Visited Urology on March 2024
Warwick Hospital has not yet replied.