Guy's and St Thomas' NHS Foundation Trust - Ratings and reviews
Reviews
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Review titled Excellent
Rated 5 stars out of 5
by Victoria - Posted on 05 April 2024
Excellent care and service from all staff. From contacting them on the phone and reception to the care. Thank you so much. Needed a tetanus booster Shot Was grateful how quick I was seen. Thank you for your help much appreciated
Visited April 2024
Guy's and St Thomas' NHS Foundation Trust has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Ross Cook - Posted on 01 March 2024
I visited the Urgent Care Unit as I had concerns about my ankle but didn't think A&E was suitable. I was seen quickly and given a precautionary x-ray which showed a break to my surprise. The team were brilliant in looking after me and I was sent home having had my bloods taken with the appropriate meds and a moon boot. Very satisfied overall
Visited February 2024
Guy's and St Thomas' NHS Foundation Trust has not yet replied.
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Review titled Outstanding Care in every way
Rated 5 stars out of 5
by Ginny - Posted on 05 February 2024
A huge thank you to the staff for the treatment I received today . I was experienced such kindness and nursing skill . Its good to be reminded what a outstanding job you do
Visited February 2024
Guy's and St Thomas' NHS Foundation Trust has not yet replied.
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Review titled What a brilliant A&E Team
Rated 5 stars out of 5
by MR KAL ROSS - Posted on 08 February 2024
Spent about 13 hours under the care of the A&E team whilst visiting London from Liverpool on a work trip. The department and staff across two shifts were outstanding. Investigations were thorough and my pain was brilliantly managed before being referred to another Trust for further treatment. The quality of care literally blew me away. Thanks so much to all of you. All the best.
Visited February 2024
Guy's and St Thomas' NHS Foundation Trust has not yet replied.
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Review titled Shocking treatment
Rated 1 star out of 5
by Anonymous - Posted on 29 November 2023
Sent for urgent MRI from doctor’s surgery due to fluid leaking from ear and nose with incredible head/neck pain . A&E Nurse and receptionist said no and go back to your GP ?? What is going on with NHS I have paid my national insurance, pay thousand in taxes every year and the nhs staff want our support! They don’t support us! appalling treatment especially when one feels scared anyway! nurse was like a prison warden , very intimidating .
Visited November 2023
Guy's and St Thomas' NHS Foundation Trust has not yet replied.
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Review titled Great place to be in safe hands
Rated 5 stars out of 5
by Anonymous - Posted on 04 September 2023
Had such a great experience here whilst at a&e. Everyone was friendly and acted appropriately. Such wonderful staff!
Visited September 2023
Guy's and St Thomas' NHS Foundation Trust has not yet replied.
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Review titled Disgrace
Rated 1 star out of 5
by Anonymous - Posted on 14 September 2023
I had a fibroid embolisation on 13/09/2023. I wad made to wait for 5 hours to receive tta medication. By that time I had nobody to escort me home. I had to leave with a heavy bag (I was informed no heavy lifting) and have been taking dihydracodomol, paracetamol, liquid morphine, ibuprofen. This wad a very unsafe discharge and I pray I make it home safe
Visited September 2023
Guy's and St Thomas' NHS Foundation Trust has not yet replied.
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Review titled Great practice and very friendly staff
Rated 5 stars out of 5
by Anonymous - Posted on 17 August 2023
I had to stay the night in the practice after waiting back some test results and every staff member was extremely helpful, meeting any specific need that I had. I would highly recommend this practice for anyone and am very grateful for the treatment and help that I received here.
Visited August 2023
Guy's and St Thomas' NHS Foundation Trust has not yet replied.
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Review titled Amazing Care from Dorcus Surgical Team
Rated 5 stars out of 5
by Anonymous - Posted on 22 July 2023
I recently underwent surgery. The whole of the Thoracic Team, from the surgeons, nurses, physio therapist , cleaners and catering staff were amazing. I felt safe and taken care of during what was an anxious time. I cannot thank them enough.
Visited June 2023
Guy's and St Thomas' NHS Foundation Trust has not yet replied.
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Review titled Turned away from Urgent Care 2 hours before closing
Rated 1 star out of 5
by Dr. Samantha Stancu - Posted on 22 May 2023
I was referred to Guy’s Urgent Care Centre by NHS 111 and advised to attend before 19:00. Upon arrival at 17:18, the triage nurse told me I won’t be able to be seen and recommended I attend A&E at St. Thomas’s Hospital. I advised her that wouldn’t be possible since I have an 8 month old baby who I am breastfeeding. It was a horrible experience and waste of time.
Visited May 2023
Guy's and St Thomas' NHS Foundation Trust has not yet replied.