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Rotherham Hospital - Ratings and reviews

Reviews

Displaying 1 to 10 of 57

  1. Review titled Appauling

    Rated 1 star out of 5

    by Anonymous - Posted on 23 March 2024

    We arrived at A&E 10pm in the evening and was still waiting to be seen by a doctor at 6am the following morning. Staff seemed friendly but not very understanding as being told to wait when that is all you’ve done for the past 8 hours was not very helpful. I would not recommend this hospital as my partner was left sat on an uncomfortable chair in excruciating pain and was not offered any form of pain relief for the entire duration that we were there. The only positive experience we had was the triage nurse as we had been waiting that long she came to check on us and apologised for the wait

    Visited Accident and emergency services on March 2024

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  2. Review titled Great service

    Rated 5 stars out of 5

    by Richard Mower - Posted on 22 March 2024

    I attended Rotherham Derc and was seen by Sophie despite there being some confusion about my appointment so thank you for going above and beyond to facilitate that. I would like to record my thanks for Sophie for professional and engaging manner which left me feeling so positive about the outcomes of my visit. She is a star and I hope will be recognised as a great ambassador for Rotherham Hospital and the Diabetic Education and Resource Centre. Thank you Sophie.

    Visited Diabetic Medicine on March 2024

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  3. Review titled Very poor

    Rated 1 star out of 5

    by Anonymous - Posted on 21 February 2024

    Had a gastroscopy booked for 3.15 pm. Arrived in plenty of time. Was not told they were running two to three hours late. Had to leave and have asked to be rebooked. Very poor service and communication

    Visited Gastrointestinal and Liver services on February 2024

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  4. Review titled Phenomenal service

    Rated 5 stars out of 5

    by Anonymous - Posted on 28 February 2024

    We had a brilliant experience with the NHS last week. Rang 111 around 2.30pm because my son had some UTI symptoms and we didn’t want to wait until Monday in case it was a UTI. They said a doctor would ring within 12hr. Doctor rang back at 4.30pm. They arranged an out of hours GP appointment for 5.15pm. Arrived at the hospital, waited for maybe 10m, and was seen pretty much on time. The children’s waiting room had lots of toys to keep kids entertained. Quick appointment with the Doctor, dip stick, and we had a prescription for antibiotics by 5.30pm. How amazing and efficient is that!? ❤️🩺💊 well done NHS!

    Visited Don't know on February 2024

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  5. Review titled No Complaints At All

    Rated 5 stars out of 5

    by Ann B - Posted on 06 February 2024

    I needed a gastroscopy and I was absolutely dreading it. Everything I read was awful and all the tales were horrific. I've been today, and had it, without sedation, just the throat spray and it was fine. It wasnt fun, I hope I don't need another, but it was manageable. The nurses and the surgeon were great, very professional but friendly at put me at ease. Special thanks to the nurse who held my hand and talked to me throughout, she made a huge difference to me. If you need a gastroscopy and you want the sedative have it, but you can cope without it. I know its easy to say, but relax, trust the team, listen to them, keep calm and it will be over in no time. I was a bit shaky afterwards but I think that was relief it was over. I've been dreading this for weeks and I'm so glad it's done with, but I cannot fault the care I received. We constantly hear criticism of the NHS but I can't fault the care I received. Thanks to all concerned for looking after me and making it bearable.

    Visited Diagnostic Endoscopy on February 2024

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  6. Review titled Total lack of understanding and care

    Rated 1 star out of 5

    by AFroggatt - Posted on 24 February 2024

    Husband admitted last night, no one came to ask if he needed a drink, food etc, been in resus most of the day. Poor gent across asking for toilet, told abruptly by nurse he would have to wait. Twenty minutes the poor man was shouting for help. I had to chase a bedpan up for him. On this shift patient dignity did not exist. I tried to approach a group of staff about my husbands medication ,two stonewalled me, walked past me as if they couldn’t see me trying to get attention. Two others chatting, one tutted and walked off, the other helped me sort things out. Really different treatment on the day shift. Much better. It’s a shame the night shift let us down so much.

    Visited General Surgery on February 2024

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    Rotherham Hospital has not yet replied.


  7. Review titled Where are my results?

    Rated 2 stars out of 5

    by Anonymous - Posted on 04 March 2024

    I’ve in been in and out of hospitals most of my life and when it comes to results, Rotherham hospital is the worst. I had a chest X-ray middle of January and was told I would get results back in 5 days. 8 weeks later and still nothing. How long does it take a dr to look at a scan and tell me the results? I’m not the only person who has to deal with this, it just feels like they just forget about you and not bother. I was also supposed to have an inhaler review, when enquired about it, no one knows anything even though hospital consultant gave it me on trial and said hospital to review. I don’t have confidence in this hospital and wouldn’t be surprised if I didn’t get my results full stop. NHS once used to care, now they don’t.

    Visited Don't know on January 2024

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  8. Review titled Fantastic nurses and staff

    Rated 5 stars out of 5

    by Dawn Trott - Posted on 01 February 2024

    I have just had 9 day in a5 due to a believed aneurysm in my head .thankfully it wasnt .but i cant thank the drs and nurses that looked after me .on a5 well done you all deserve a medal xx

    Visited Diabetic Medicine on January 2024

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    Rotherham Hospital has not yet replied.


  9. Review titled Excellent service throughout

    Rated 5 stars out of 5

    by Pauline Nettleship - Posted on 10 December 2023

    From checking in I was treated with respect and courtesy and everyone explained the whole procedure to me slowly and precisely and also why I was having the particular procedure because of my health issues. I was more than happy with the care I received and everything was performed to perfection. I was extremely anxious but was soon put at ease and all went well. Thank you to all concerned. After care also was amazing, my nurse was fantastic and on the ward , Fitzwilliam ward although they were so very busy and I did not bother them I did need to go to the toilet and it was no trouble at all. Splendid people I have no complaints at all. Thank you to everyone.

    Visited General Surgery on December 2023

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    Review titled Rotherham Hospital

    Replied on 13 December 2023

    Hello my name is Samantha and I am the Head of Patient Experience and Engagement for Rotherham Hospital. Thank you for taking the to time post your kind comments on NHS UK regarding your recent procedure. Such positive feedback is always greatly appreciated and please be assured I will inform the staff on Fitzwilliam Ward of your positive experience. I would like to wish you well for the future. Kindest Regards Samantha

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    Provided by Care opinion


  10. Review titled Brilliant experience

    Rated 5 stars out of 5

    by Maria Sanderson - Posted on 04 December 2023

    Everyone I spoke to in this department was exceptionally professional, polite and friendly. They gave me the confidence that if there were a problem they would be there for me.

    Visited Breast cancer services on December 2023

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    Review titled Rotherham Hospital

    Replied on 06 December 2023

    Hello my name is Samantha and I am the Head of Patient Experience and Engagement for Rotherham Hospital. Thank you for taking to time post your kind comments on NHS UK regarding your recent experience. Positive feedback is always greatly appreciated. I would also like to wish you well for the future. Kindest Regards Samantha

    Report as unsuitable

    Provided by Care opinion