St Michael's Hospital - Ratings and reviews
Reviews
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Review titled Exceptional
Rated 5 stars out of 5
by Julia - Posted on 20 March 2024
I am so grateful to all the staff at St Michael’s Hospital for making my stay so comfortable. Everyone was so incredibly friendly. I felt at ease from the minute I arrived to being discharged. Patients, like myself are fortunate to have the likes of you all caring for us. Thank you
Visited Breast Surgery on March 2024
St Michael's Hospital has not yet replied.
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Review titled Amazing
Rated 5 stars out of 5
by Anonymous - Posted on 20 March 2024
Attended an appointment with Orthopaedics today. From the moment we walked in we were greeted by Happy, friendly and reassuring members of staff. Putting us at ease, with both professional, and humourous chat. Special mention to our favourite Wizard! However everyone from the receptionist, Nurses and the surgeon were / are a credit to the NHS. Thankyou and keep doing what you're all amazing at xx
Visited Don't know on March 2024
St Michael's Hospital has not yet replied.
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Review titled Brilliant Cottage Hospital
Rated 5 stars out of 5
by John Lovell - Posted on 01 February 2024
I would like to thank all the staff of St Michael's for their excellent care, whilst I was fitted with a new knee. Everyone was so kind and caring. The service I received couldn't have been better if I went private.
Visited Rehabilitation on January 2024
St Michael's Hospital has not yet replied.
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Review titled Fantastic care
Rated 5 stars out of 5
by Joan hibbs - Posted on 29 January 2024
My recent experience of St michaels was an eye opener being on the other side as a patient having breast surgery the staff were so kind and so professional from porters to anaesthetist. Nurses, surgeons. Recovery staff and I felt so safe throughout. What a wonderful hospital To add breast cancer services within RCHT have been so impressive with efficiency combined with care and compassion
Visited Breast Surgery on January 2024
St Michael's Hospital has not yet replied.
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Review titled Kind and professional care at physiotherapy
by Rosie Tints - Posted on 02 January 2024
I was greeted by a very pleasant and attentive young man, who listened well and checked my movements, information and if I needed to ask anything, he was kind, professional and reassuring. I felt confident about my treatment and the hospital.
Visited December 2023
Provided by Care opinion
Review titled St Michael's Hospital
Replied on 02 January 2024
Dear Rosie Tints Thank you so much for taking the time to tell us about your experience of Physiotherapy at St Michael's Hospital. I am so glad to hear that the therapist you saw was kind, professional and reassuring. I have passed your compliment on to the Physiotherapy team at St Michael's and I know they will be delighted and encouraged to receive this positive feedback. I wish you continued success with your treatment. Thank you again Becky Osborne Governance and Performance Lead for Therapies
Provided by Care opinion
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Review titled Fantastic urgent surgical treatment
by guideeg35 - Posted on 02 January 2024
Fantastic experience of urgent day care surgery at St Michaels Hospital, St Joseph’s Ward. Warm greeting from the receptionist. Brilliant care from ward nurses, surgeon, anaesthetist and surgical team. Arrived at 7am and home by 2pm. Thank you one and all.
Visited December 2023
Provided by Care opinion
Review titled St Michael's Hospital
Replied on 19 January 2024
Dear guideeg35 Thank you for taking the time to share your story with us. I'm sorry for the delay in getting back to you on here. I am pleased to see that you had such a positive experience in St Josephs ward. I am so glad that the receptionist greeted you warmly and that you received such great care from the ward nurses, surgeon and anaesthetist. I am writing to you as a member of the Patient Experience team but, I will ensure your kind words are forwarded onto the team at St Michaels Hospital. Thank you, again, for taking the time to share your story with us. I hope that you are recovering well. Thank you Megan
Provided by Care opinion
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Review titled The best in Cornwall
Rated 5 stars out of 5
by Nick Bussian - Posted on 23 November 2023
I attended for my knee replacement surgery with trepidation and worry but Wow! Was I in go for a fantastic experience. From the time I arrived at a very friendly reception, to being discharged with my new knee, I was taken aback by how hard everyone worked at making me feel special. The Anethetist was fantastic friendly and extremely skilful. My surgeon left me in awe at his skill. The Nurses 'Oh' the nurses how they made me feel at ease, reassured me when I felt I was too needy, and looked after me always with a smile and making sure I understood everything that was being done for me. The place was spotless thanks to a brilliant cleaning team and porters went about their jobs with a smile. I am so grateful and lucky to have been treated in this fantastic Hospital and in St Joseph's ward in particular. I am sorry if I missed anyone out but there were too many to mention. I am now looking forward to coming back for my other Knee. Something I wouldn't have said a week ago Nick
Visited Don't know on November 2023
Review titled St Michael's Hospital
Replied on 13 December 2023
Good morning Thank you for taking the time to share your feedback with us. I'm sorry for the delay in getting back to you on here. I am so pleased to see that you had such a positive experience after arriving for your procedure feeling worried. It is great to see that everyone worked hard to make you feel special and that all the staff members you encountered were friendly, skilful and reassuring, making you feel at ease and reassured. It is great to hear that the ward was spotless, also. I am writing to you as a member of the Patient Experience team, but I will ensure your kind words are sent over to the team on St Josephs ward. Than you, again, for taking the time to share your story with us. I hope you are recovering well. Thank you Megan
Provided by Care opinion
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Review titled Excellent
Rated 5 stars out of 5
by Miss Helen T Vickers - Posted on 24 October 2023
Had a total hip replacement 2 weeks ago. Fantastic team of clinicians, support staff and caterers. Excellent care, very attentive staff, informed over every process and procedure. Kind and caring environment. Very clean
Visited Don't know on October 2023
Review titled St Michael's Hospital
Replied on 25 October 2023
Good morning, Thank you for taking the time to write such a lovely review regarding your care. The whole Team take great pride in their work and we are pleased you had a good experience here at St Michael's Hospital for your hip replacement. I will ensure your comments are passed on to the whole Team. Many Thanks
Provided by Care opinion
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Review titled Outstanding staff
by bravoek85 - Posted on 07 November 2023
All the staff who have looked after me during my visits have been outstanding polite kind and caring at all times, a testament to the NHS
Visited October 2023
Provided by Care opinion
Review titled St Michael's Hospital
Replied on 24 November 2023
Dear bravoek85 Thank you for taking the time to share your feedback with us. I am sorry for the delay in getting back to you on here. I am so pleased to see that all the staff looking after you were all so polite and caring at all times. I am glad you has such a positive experience. I am writing to you as a member of the Patient Experience team but, I will ensure your kind words are forwarded on to team at St Michaels Hospital. Thank you, again, for taking the time to share your feedback with us. Thank you Megan
Provided by Care opinion
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Review titled Can't fault the service in any way :)
by shuddersr79 - Posted on 16 November 2023
Great service. Polite friendly and answer any questions asked. Can't fault the service in any way :)
Visited October 2023
Provided by Care opinion
Review titled St Michael's Hospital
Replied on 24 November 2023
Dear shuddersr79 Thank you for taking then time to share your feedback with us. I am sorry for the delay in getting back to you on here. I am pleased that you received such a great service and that all of your questions were answered in a polite and friendly way. I am writing to you as a member of the Patient Experience Team but, I will ensure your kind words are forwarded on to the team at St Michaels Hospital. Thank you, again, for sharing your kind words with us. Thank you Megan
Provided by Care opinion