Royal United Hospitals, Bath - Ratings and reviews
Reviews
-
Review titled Day surgery
Rated 5 stars out of 5
by Jenny saul - Posted on 08 April 2024
I arrived for an operation today and honestly from start to finish every single member of staff were absolutely brilliant. Really friendly and put my mind at rest when needed. Thankyou so much guys
Visited General Surgery on April 2024
Review titled Royal United Hospitals, Bath
Replied on 16 April 2024
We thank you for your comments about your recent care at the RUH and will forward these on to the Day Surgery team who, we are sure, will be very grateful for your kind words.
-
Review titled Expertise & Excellent Caring
Rated 5 stars out of 5
by Christine - Posted on 08 April 2024
As a large family visiting our very poorly Mum in the acute stroke ward, we experienced extraordinary kindness from all the staff towards her. During an infection she was looked after with respect and dignity and we are all eternally grateful to all the staff on duty in the ward. The end of life palliative care ensured she was comfortable. The visiting flexibility the family were given enabled at least one of us to be with her at all times until the end. Thank you so much to all the brilliant, kind, caring staff, including the compassion of the admin team and discharge sister in acute stroke ward. Thank you
Visited Stroke on April 2024
Review titled Royal United Hospitals, Bath
Replied on 09 April 2024
Dear Christine Thank you for taking the time to contact us during such a sad period for you and your family. All of us here at the RUH send you our thoughts and condolences. We thank you for your comments about your Mum's recent care at the RUH and will forward these on to the Acute Stroke team team who, we are sure, will be very grateful for your kind words. With best wishes The Patient Experience Team
-
Review titled Excellent service
Rated 5 stars out of 5
by Sue - Posted on 15 April 2024
Just brilliant service today by the doctor and her assistant. Thorough, professional and exceptional. Thank you
Visited Gynaecology on April 2024
Review titled Royal United Hospitals, Bath
Replied on 16 April 2024
We thank you for your comments about your recent care at the RUH and will forward these on to the team who, we are sure, will be very grateful for your kind words.
-
Review titled Great care from the gastro team b57
Rated 4 stars out of 5
by Anonymous - Posted on 26 March 2024
Had another colonoscopy recently. Great care from the gastro team @ b57. Empathetic, kind, caring and understanding staff - from the Hcas to consultants. Thank you
Visited Gastrointestinal and Liver services on March 2024
Review titled Royal United Hospitals, Bath
Replied on 02 April 2024
We thank you for your comments about your recent care at the RUH and will forward these on to the Gastroenterology team who, we are sure, will be very grateful for your kind words. With best wishes The Patient Experience Team
-
Review titled Thank you
Rated 5 stars out of 5
by Phil Banks-Welsh - Posted on 29 March 2024
My wife and I want to thank the Urology team for looking after me so well during my recent treatment (27/3/24). Very professional, attentive and friendly which was a tremendous support for us both at a very worrying time. The whole team, including the nursing team and the Consultants, were fantastic and explained everything about my treatment and wider issues very clearly whilst taking me through an invasive and unpleasant procedure. They could not have done more for me and my wife to put us at our ease and make us as comfortable as possible. Nothing was too much trouble and we both felt very reassured by everybody who dealt with us. We feel very fortunate to be in such good hands.
Visited Urology on March 2024
Review titled Royal United Hospitals, Bath
Replied on 02 April 2024
Dear Mr Banks-Welsh. We thank you for your comments about your recent care at the RUH and will forward these on to the Urology team who, we are sure, will be very grateful for your kind words. Thank you for taking the time to make contact and wishing you well in your recovery. The Patient Experience Team
-
Review titled Lovely staff
Rated 5 stars out of 5
by Beverly - Posted on 06 March 2024
I had an appointment today for complications with my contraceptive coil, the two ladies who were tending to it, a nurse and doctor i believe, were absolutely brilliant. I felt so comfortable and cared for with them, they really are a credit to the hospital - as well as the rest of the staff i came into contact with. It was a stressful morning so i don’t quite remember their names however it should be on my file so i hope they are informed :)
Visited Gynaecology on March 2024
Review titled Royal United Hospitals, Bath
Replied on 07 March 2024
Dear Beverly We thank you for your comments about your recent care at the RUH and will forward these on to the Gynaecology team who, we are sure, will be very grateful for your kind words. With best wishes The Patient Experience Team
-
Review titled Great experience
Rated 5 stars out of 5
by Kelly Barnett - Posted on 09 March 2024
I had a meeting to discuss surgery options and found the entire experience very well organised. From reception, consultant, nursing staff and in particular the x-ray team, I was treated very much as an individual... a real person not a number. The staff are exceptional, the cleanliness was good. Bright, cheerful, clean and tidy. The only downside is the dire parking.
Visited Orthopaedics on March 2024
Review titled Royal United Hospitals, Bath
Replied on 11 March 2024
Dear Kelly We thank you for your comments about your recent care at the RUH and will forward these on to the clinical team who, we are sure, will be very grateful for your kind words. With best wishes The patient experience team.
-
Review titled Gynaecology out patient department
Rated 5 stars out of 5
by Samantha rogers - Posted on 19 February 2024
I had to have missed miscarriage surgery today and they was total amazing I was so nervous and scared and they helped me settle my anxiety and lovely people all through out just amazing thank you so much
Visited Gynaecology on February 2024
Review titled Royal United Hospitals, Bath
Replied on 20 February 2024
Dear Samantha We thank you for your comments about your recent care at the RUH and will forward these on to the Gynaecology team who, we are sure, will be very grateful for your kind words. Wishing you well in your recovery With kind regards The Patient Experience Team
-
Review titled Super quick and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 26 February 2024
I have been seen at A&E with chest pains and high blood pressure on Monday afternoon. Super quick, very friendly and professional care. I am very impressed.
Visited Accident and emergency services on February 2024
Review titled Royal United Hospitals, Bath
Replied on 07 March 2024
We thank you for your comments about your recent care at the RUH and will forward these on to the A&E team who, we are sure, will be very grateful for your kind words. With best wishes, The Patient Experience Team.
-
Review titled Best professional care
Rated 5 stars out of 5
by Daniel parry - Posted on 08 February 2024
yesterday I was in b57 for a flexible sigmoidoscopy al the staff were very kind friendly and showed a first class professional care .i was well looked after by 3 very nice staff from the Philippines they are a credit to the ruh
Visited Gastrointestinal and Liver services on February 2024
Review titled Royal United Hospitals, Bath
Replied on 19 February 2024
Dear Mr Parry. We thank you for your comments about your recent care at the RUH and will forward these on to the Gastroenterology team who, we are sure, will be very grateful for your kind words. Wishing you well in your recovery. Kind regards, The Patient Experience Team.