Liverpool Heart and Chest Hospital - Ratings and reviews
Reviews
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Review titled Not fit for purpose
Rated 1 star out of 5
by Ian smith - Posted on 06 March 2024
My wife was admitted to Arrowe Park Hospital in the latter part of 2023 with urgent heart issues - she was to be taken from Arrowe to Broadgreen directly - however this was cancelled as the heart surgeon allotted returned to Egypt for a family emergency - my wife was sent home - then Broadgreen lost her file so we had to battle to secure another appointment - we did and this was set with her nominated surgeon for 7/3/24 - this morning we have received a notification that her appointment has been cancelled and another date not set - her health is deteriorating and Broadgreen are knowingly letting it happen - please if you can - disagree with me - until then my opinion remains that Broadgreen is not fit for purpose
Visited Cardiology on March 2024
Liverpool Heart and Chest Hospital has not yet replied.
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Review titled Great hospital
Rated 5 stars out of 5
by Mrs Pamela Boddy - Posted on 20 November 2023
Today at Willow suite I was treated with such kindness and efficiency .I had ECG Echo sound blood pressure even a chest XRay Ihave been coming as a patient some years now Everyone is so nice At 81 years of age you still feel as if you matter thanks to these dedicated people .and cardiologist.
Visited Cardiology on November 2023
Liverpool Heart and Chest Hospital has not yet replied.
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Review titled Professional, Efficient compassionate
Rated 5 stars out of 5
by Deborah - Posted on 30 November 2023
I was an inpatient while awaiting a procedure. I had had a very bad experience at a previous hospital over the preceding days and was anxious and exhausted. I was found a single room to allow a good night’s sleep before the procedure. The staff were incredible and especially Cherry Ward. Nothing too much trouble…lots of cups of tea! Efficient and took time to chat and reassure while maintaining high professional standards. The best of the best. Outstanding. Thank you!
Visited Cardiology on November 2023
Liverpool Heart and Chest Hospital has not yet replied.
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Review titled Simply The Best.
Rated 5 stars out of 5
by beryl dean - Posted on 22 November 2023
This was my second operation at Liverpool Heart and Chest and yet again I had exceptional treatment and care. I cannot praise the cardiologist, his team and all the hospital staff enough for their expertise and quality of care during and after my pacemaker change. Many Thanks to you all
Visited Cardiology on October 2023
Liverpool Heart and Chest Hospital has not yet replied.
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Review titled Thank you for giving me my life back.
Rated 5 stars out of 5
by Jim Jefferies - Posted on 30 March 2023
For some years I have suffered with dizzy spells and the odd blackout, no one seemed able to find a reason or solution. I was transferred from my local hospital to LHCH where within a couple of days the cause of my condition had been identified and an appointment the next day arranged for the fitting of a pacemaker. That has been carried out and I am now at home recovering. I cannot praise highly enough the service that I received from everyone I came in contact with, from the cardiac specialist that implanted my pacemaker to the lovely lady that brought me my dinner (do try the all day breakfast). Everyone was caring efficient and knew how to bring a smile when it was needed. If I ever have to come again and this was my second experience with the hospital, then I would attend happily. Thank you all so much. Jim
Visited Cardiology on March 2023
Liverpool Heart and Chest Hospital has not yet replied.
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Review titled Fabulous professionalism
Rated 5 stars out of 5
by Mike Brown - Posted on 23 February 2023
I was referred to this hospital with several heart conditions. I have been treated for atrial fibrillation for 6 months now and it's under control. This week I was admitted to Birch Ward for a transfemural aortic valve implantation (the TAVI procedure). I was very impressed by the staff on the ward - domestics, nurses, doctors and pharmacists alike gave me great care - and my admiration and gratitude to the consultants and their team who performed the procedure knows no bounds! During the procedure everybody in the team knows their role and is left in no doubt by the consultants when to perform it. Absolute consummate professionalism. I, as the patient, was kept informed and reassured throughout the procedure. The procedure itself was very successful (the consultant's description at the time). On discharge, I have felt the benefits of my new aortic valve immediately. I am managing steps, stairs and walks up inclines without the breathlessness that I was experiencing before receiving the new valve. I could not be happier! I am so grateful to the whole team. Thank you
Visited Cardiology on February 2023
Review titled Liverpool Heart and Chest Hospital
Replied on 24 February 2023
Dear Mike - thank you so much for taking the time to share your feedback with us. We're really glad to hear that you received such good care from all the team and to hear that you're already experiencing the benefits is particularly rewarding. Our very best from all at LHCH.
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Review titled Outstanding
Rated 5 stars out of 5
by Gillian P - Posted on 09 May 2022
Our first visit today with my daughter as an adult. Our first time inside in over two years. I was very anxious. My daughter is medically vulnerable. They could not have been any better. From reception right through to the consultant. They were patient and understanding. Amazing with my special needs daughter. I was anxious about switching to adult services. I had no reason to be. Excellent unit and service. Thank you everyone.
Visited Cardiology on May 2022
Liverpool Heart and Chest Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 27 May 2022
Excellent hospital, all staff friendly and efficient, cardiac doctors, and diagnostic go above and beyond to help you. So grateful for all that they do. So thank you.
Visited Cardiac services (community) on May 2022
Liverpool Heart and Chest Hospital has not yet replied.