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Minor Injuries Unit - Ratings and reviews

Reviews

Displaying 1 to 10 of 13

  1. Review titled Fab Service - BodminMIU

    Rated 5 stars out of 5

    by Anonymous - Posted on 23 March 2024

    Bodmin MIU - the team at Bodmin MIU are nothing short of fantastic!! The atmosphere is warm, welcoming and professional. All the staff are friendly, knowledgeable and efficient. I could not wish for a better service or better care. My shoulder injury was seen and treated quickly and efficiently with an onward referral and lots of helpful advice given. Thank you so much to the team and for being part of the NHS! Credit to your profession!

    Visited March 2024

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  2. Review titled well looked after

    Rated 5 stars out of 5

    by Mike Mccartney - Posted on 24 March 2024

    I was well looked after by all staff at Bodmin minor injuries unit. Seen very quickly and efficiently, with a very pleasant manor. I have nothing but admiration for the nurses who looked after me.

    Visited March 2024

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  3. Review titled Fantastic

    Rated 5 stars out of 5

    by Peter Batty - Posted on 02 March 2024

    Upon arrival I was seen very quick by the nurse and trainee. I was treated with respect and promptly. I was taken to x ray and once again a fabulous demonstration of professionalism. My most regards go to the final Practitioner and her trainee. She was extremely polite, had a lovely professional presence and was totally committed to her trainnes development. The trainee played a full part in my treatment and pointed in the right direction when unsure. The department are a complete credit to the trust. I wish you were my local Hospital. Keep up the fabulous work.

    Visited March 2024

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  4. Review titled Great help

    Rated 5 stars out of 5

    by Peter Osborne - Posted on 23 March 2024

    R*th was amazing and sorted out my sliced up finger, was very helpful and made the whole process a lot easier.

    Visited March 2024

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  5. Review titled Lovely staff

    Rated 5 stars out of 5

    by Victoria - Posted on 23 March 2024

    Reception lady and nurse were so lovely and polite and made my daughter feel so at ease. Nurse diagnosed my query straight away and explained everything well

    Visited March 2024

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  6. Review titled Prompt and Caring

    Rated 5 stars out of 5

    by Richard - Posted on 25 March 2024

    I went in on a Saturday morning, seen very quickly. Very friendly and efficient staff. Wonderful service. Thank you.

    Visited March 2024

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  7. Review titled Lovely kindness

    Rated 5 stars out of 5

    by Tammy Brain - Posted on 24 March 2024

    My seven year old had broken his arm. The team were kind, efficient and so considerate of him. Everyone we came into contact with was so lovely. They really helped to put him at ease. Thank you for being so lovely

    Visited March 2024

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  8. Review titled Won't see people

    Rated 1 star out of 5

    by Anonymous - Posted on 17 September 2023

    This is no the first time I've called to ask if I can be seen. I had checked the website prior to calling to check that it says they will see you for what you need help with and yet again It does! But no, they say they can't see me. The previous time a few months ago, they tell me "you could try A&E" - is this why Shrewsbury ED is always so busy? ....because welshpool just send people off up there so they don't have to help?! Either see the people that your website says you will help with, or update your website! Disgraceful

    Visited September 2023

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    Minor Injuries Unit has not yet replied.


  9. Review titled Horrible experience

    Rated 1 star out of 5

    by Anonymous - Posted on 05 September 2023

    Felt completely ignored in minor injuries, looked at like my partners injury wasn’t relevant! The staff were more absorbed in singing happy birthday and drinking cups of tea to attend to other patients, a lady came in clearly in pain with her hip and was ignored then told to sit down and wait, no name taken or anything…felt insignificant. Later we were asked to leave the minor injuries room and go find a seat somewhere else at the front of the building (which was having building work so no seats) even though there was 3 available seats, we just clearly weren’t relevant enough to them.

    Visited September 2023

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  10. Review titled Fobbed off

    Rated 3 stars out of 5

    by Aaron Pengelly - Posted on 07 June 2023

    After taking my son, 5 years old into Bodmin miu with a head injury and waiting for nearly 3.5 hours after being seen by triage. My wife was firstly told to hurry up when carrying my son back into the miu treatment area before being told that the injury to his head was only a graze. No cleaning of the wound was carried out and because it was only a graze not to return if it was to bleed again. Upon returning to our house, they arrived with my son having a continuous stream of blood coming from the wound at the back of his head. Any clear investigation would of shown that it wasn't just a graze, more of a puncture wound from where he has banged his head. I then took him back to the hospital myself demanding my son to be seen again as I was not satisfied with the level of treatment and care my son had received. This is a 5 year old child, with spd and asburges who in my opinion was just fobbed off because the department was busy. I appreciate how busy the NHS is in general and that they are understaffed however that doesn't excuse poor care especially to a child with a head injury. I for one will be looking to attend other miu hospitals if I ever need any treatment in the future!

    Visited June 2023

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