Dam Head Medical Centre - Ratings and reviews
Reviews
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Review titled great surgery
Rated 5 stars out of 5
by angela clancy - Posted on 21 December 2022
It is a very good surgery have been there for many years But recently have tried to call the surgery and waited on the telephone for over 10 minutes yet No one answered So I tried at least 4 times that day and still No one answered again Why? Do not know it was a Wednesday morning What the staff were doing I do not know. I do not normally have any problems getting to speak to someone but that day 21/12/22 I do not know what happened. As it is a Very Good surgery and the Doctor I see is a very good doctor .
Visited December 2022
Review titled Dam Head Medical Centre
Replied on 28 December 2022
Hi Angela, Thank you for your feedback regarding the practice. I'm the Operations Manager for the surgery and I'm sorry to hear that you have had difficulty with the phone system. I have fed this review onto the practice team and will investigate the issue further. Should you wish to add any further detail. you van email the practice direct via gmicb-mh.damhead@nhs.net. Thank you for your positive feedback regarding our staff. I will pass this on to the team as well. It's always a huge boost to receive praise. Kind regards, Dam Head Medical Centre