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St Hugh's Hospital - Ratings and reviews

Reviews

Displaying 1 to 6 of 6

  1. Review titled Great Service & Experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 25 March 2024

    I came to this hospital to have a consultation with Lower GI. The staff I encountered throughout my whole experience were all extremely friendly, polite, understanding and supportive at every opportunity, from receptionists, to nurses, doctors etc. They were also very happy to help, direct and were very reassuring because I was extremely anxious about my visit today and really unsure what to expect. They explained everything clearly and in detail, answered all my questions and gave me a good amount of time & patience to explain things. The staff took my concerns seriously and were thorough in their approach to my care. They discussed with me accommodations that might be needed due to my complex needs and the staff appeared to have a really good understanding & knowledge. I came away with a clear plan of what’s going to happen next, feeling hopeful and I definitely felt my visit was worthwhile. I felt I trusted the person coordinating my care and I’m grateful for the way I was treated on this occasion. I was cared for with the upmost dignity, respect, understanding at all times by the staff and I couldn’t have asked for anything more. The facilities were clean, tidy, comfortable and easy to navigate. There was a slight clinical / hospital smell in the toilets and around the hospital, but this wasn’t overpowering or unpleasant. I found the smell a little uncomfortable in the disabled toilet but there was ample facilities for me to use. My only slight concern might be that the chairs in the waiting room were only just comfortable for me and there didn’t appear to be any larger seats / seat pads or seats with risers for those with disabilities in the outpatient area we were asked to wait. I just wonder if these chairs would be accessible and comfortable for everyone visiting the hospital and perhaps larger size guests especially if they are waiting for any length of time. I can’t fault the care I received and am incredibly grateful, I don’t feel quite so nervous about returning again, you helped make something fairly unpleasant more bearable. Thank you so much.

    Visited Gastrointestinal and Liver services on March 2024

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  2. Review titled Great practice

    Rated 5 stars out of 5

    by Gaynor Concannon - Posted on 14 March 2024

    Couldn't be more pleased with my treatment. I walked away after feeling so happy with how I was treated and how great my consultant was. I would recommend St Hugh's to everyone

    Visited Gynaecology on March 2024

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  3. Review titled Excellent!!

    Rated 5 stars out of 5

    by Brian Everatt - Posted on 21 February 2024

    First class from start to finish I can't praise everyone highly enough. From first consultation until having my Hernia mended today. I can only say how grateful I am and would like to thank everyone very much indeed. Very grateful Thank you.

    Visited General Surgery on February 2024

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    St Hugh's Hospital has not yet replied.

  4. Review titled Great staff,great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 28 June 2023

    I came in on the 12 June to have my left knee replaced,the staff was so good helping me settle in and preparing me for the operation,they where so attentive to detail calming me all the time.After the operation the care was second to none,brilliant clinical, surgical staff. See you next for my right knee

    Visited Orthopaedics on June 2023

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    St Hugh's Hospital has not yet replied.

  5. Review titled missing MRI scan results

    by composerem66 - Posted on 05 July 2023

    At Christmas 2022 I had severe sciatic pain which was from a suspected herniated disc (I had had similar symptoms previously) which required previous surgery. I had to wait approx 3 months for a MRI scan and then a further 2 months for a NHS referral to a Spire Hospital to see a Consultant. When meeting the consultant he could not locate my MRI scan and said they could not find it on the NHS portal. I was informed that they would locate it and get back to me with a re- arranged appointment. 4 to 6 Weeks have now elapsed with me contacting his secretary a couple of time for an update. I am still currently waiting and its been over 6 months since the onset of pain. The only thing keeping me sane is the high number of painkillers I am currently taking Although not a youngster I do not want to spend the rest of my life taking addictive tablets to get through a day.

    Visited April 2023

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    Provided by Care opinion

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  6. Review titled Hip replacement surgery - brilliant

    Rated 5 stars out of 5

    by john edward cowell - Posted on 09 February 2023

    Went in for one night, had hip replaced, came home & a few eeks later the new hip as as good, if not better than the old one!! Thankyou, Thankyou

    Visited General Surgery on February 2023

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    St Hugh's Hospital has not yet replied.