The Winterbourne Hospital - Ratings and reviews
Reviews
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Review titled Fantastic Care
Rated 4 stars out of 5
by HAYLEY EVANS - Posted on 06 June 2023
My mother had a Total Knee Replacement and stayed overnight at the Winterbourne. The Nurses and Sister were absolutely brilliant, they really looked after her well. My mother has Alzheimer's and was a bit confused, but the staff were so good with her. Thank you so much to nursing staff and orthopaedic surgeon team. Brilliant.
Visited Orthopaedics on May 2023
Review titled The Winterbourne Hospital
Replied on 07 June 2023
Hi Hayley, thank you for taking the time to leave a review. We're glad everything went smoothly for your mother, and from all at the Winterbourne we wish her well in her recovery. Many thanks
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Review titled Thanks to the Team
Rated 5 stars out of 5
by Winnie M - Posted on 22 May 2023
The professionalism and attention to detail by all members of the team was exemplary. I had total confidence in the process and informed at every stage. Nothing was too much trouble from pre assessment to final discharge. Congratulations to the team at the Winterborne. Thank you for making a potential stressful stay into a relaxing and healing experience.
Visited General Surgery on May 2023
Review titled The Winterbourne Hospital
Replied on 07 June 2023
Hi Winnie, thank you for taking the time to share your comments with us. We're glad to hear you felt at ease, wishing you all the best with your recovery. Many thanks
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 December 2022
The staff were very friendly and kept me up to date with everything. Would definitely recommend this hospital.
Visited General Surgery on December 2022
Review titled The Winterbourne Hospital
Replied on 21 December 2022
Hello, thank you for your comments, we will pass them on to the hospital team. We wish you well in your recovery.
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Review titled Ease of accessibility to queries
Rated 4 stars out of 5
by Tessa Hann - Posted on 19 December 2022
On contacting a virus and being very unwell I tried to telephone the Winterbourne to inform them that I could not attend for minor surgery tomorrow morning. I was transferred a call centre who said they would deal with my query . They also said no one was available to deal with my information.I find this unacceptable.
Visited General Surgery on December 2022
Review titled The Winterbourne Hospital
Replied on 21 December 2022
Hi Tessa, thank you for your feedback. We apologise that you weren't able to speak with a member of staff about your surgery. In order for us to clarify what happened, if you're happy to, please email customerservicewinterbourne@circlehealthgroup.co.uk.
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Review titled Excellent Hospital
Rated 5 stars out of 5
by Donna - Posted on 08 October 2022
All of the staff are so polite and professional. Nothing is too much for them. The experience of being in hospital (day surgery) was made all the better for the kind staff. The physio department are also amazing.
Visited General Surgery on September 2022
Review titled The Winterbourne Hospital
Replied on 10 October 2022
Hi Donna, thank you for your comments, the team will be happy to receive them. We wish you well in your recovery. Many thanks