Nuffield Health, Guildford Hospital - Ratings and reviews
Reviews
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Review titled No WiFi connection
Rated 5 stars out of 5
by Kevin Michael Chomse - Posted on 15 March 2024
Sitting in a chair for hours on end without being able to connect to the net is very frustrating. One can connect via mobile, but that is not good enough. Patients should be warned so that they can make other plans of it is intentional that there is no WiFi
Visited Don't know on March 2024
Review titled Nuffield Health, Guildford Hospital
Replied on 11 April 2024
Dear Mr Chomse, Thank you for your review and my apologies for the poor Wi-fi coverage at the hospital, during your recent admission. Unfortunately, following the installation of an upgraded system, the team have identified some areas where the quality of connection is non-optimal. We hope to have this sorted for patients shortly and we are sorry for the negative impact this would have had on your visit. With regards, The Nuffield Health Guildford Hospital Senior Management Team
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Review titled So let down by their aftercare
Rated 1 star out of 5
by Anonymous - Posted on 31 May 2022
Post operative physio was cancelled repeatedly. They have no contingency for staff absence and useless telephone advice!
Visited Don't know on May 2022
Review titled Nuffield Health, Guildford Hospital
Replied on 01 June 2022
Dear Patient, Thank you for your recent feedback, with regards to your post-operative Physiotherapy at our Hospital, we would like to apologise for any cancellations which has led to delays in your treatment. We would like to review this further on your behalf, would it be possible to provide some further information by emailing our Customer Relations team via: Customer.Relations@nuffieldhealth.com Thank you in advance for this detail. With regards, The Nuffield Health Guildford Hospital Senior Management Team