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Highgate Group Practice - Ratings and reviews

Reviews

Displaying 1 to 10 of 14

  1. Review titled Thank you Highgate Group Practice

    Rated 5 stars out of 5

    by Peter - Posted on 21 November 2023

    I dropped into the Highgate Group Practice last week and was reminded what a fantastic service they provide. All the staff were amazing. I was given a same-day appointment and I was treated with respect and kindness. I’m feeling better now thanks to the attention I received.

    Visited November 2023

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    Highgate Group Practice has not yet replied.


  2. Review titled Excellent doctors

    Rated 5 stars out of 5

    by John Rudge - Posted on 26 August 2023

    Can’t thank the doctors enough for always taking care of me I have had a hernia in the past and just had knee surgery .All the staff are very friendly and caring . Waiting rooms are clean and calming can’t thank them enough I’m so lucky

    Visited August 2023

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    Highgate Group Practice has not yet replied.


  3. Review titled Excellent new process for urgent appointments

    Rated 5 stars out of 5

    by Peter Klein - Posted on 09 August 2023

    We’ve had a lot of interaction with the Practice recently on account of my wife, and I want to confirm to you that the new telephone regime for appointments is working wonderfully well and enabled us to get the help we needed when we needed it. Your receptionists on the 8am/1pm rota and the medical team who made contact with us were absolutely on the ball every time we called and, apart from living to 100 in perfect health, neither I nor my wifecould ask for anything more. Thank you very much.

    Visited August 2023

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    Highgate Group Practice has not yet replied.


  4. Review titled Excellent friendly service

    Rated 5 stars out of 5

    by Anonymous - Posted on 16 August 2023

    I had a great experience with Highgate Group Practice. All practice staff and the doctor I saw were very welcoming, friendly, and helpful. My issue was sorted swiftly and easily. I’d definitely recommend this practice to friends and family.

    Visited August 2023

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    Highgate Group Practice has not yet replied.


  5. Review titled Fantastic Service

    Rated 5 stars out of 5

    by Anonymous - Posted on 25 August 2023

    I have interacted with this practice a lot over the phone this year and always have incredibly prompt, kind and helpful interactions with the reception staff. I recently had my cervical screening and was really impressed with the nurse's bedside manner! She made the experience really comfortable. Can't recommend the practice enough.

    Visited August 2023

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    Highgate Group Practice has not yet replied.


  6. Review titled Excellent practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 19 June 2023

    I have been attending this practice for a number of years and have always had excellent service. I have been seen fact to face when needed (even during the height of the COVID lockdown). Appropriate investigations have been organised efficiently. I have been informed of results promptly without having to wait for a further appointment. An exemplary service and much appreciated

    Visited June 2023

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    Highgate Group Practice has not yet replied.


  7. Review titled Efficient service

    Rated 4 stars out of 5

    by Anonymous - Posted on 09 March 2023

    I have always found this practice to be efficient and accessible. All GPs are under a huge amount of strain and pressure, with micromanaging from a constantly changing executive structure as well as bad press which undermines morale of this most productive and cost efficient part of the NHS. I am very appreciative of the service I have received and the different forms of access provided.

    Visited March 2023

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    Highgate Group Practice has not yet replied.


  8. Review titled Didn’t see my daughter although we called 2 times

    Rated 1 star out of 5

    by Anonymous - Posted on 21 February 2023

    We hardly use the GP. My daughter, aged 9, had been suffering a headache and has been unable to sleep for the past 48hrs. We called at 8.03 for an emergency appointment and they said they couldn’t see her to call back at 1pm. We called again at 12.59 and again said they couldn’t see her to call tom. She hasn’t slept in 2 Days and is in pain all the time. We will now need to take her to A&E

    Visited February 2023

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    Highgate Group Practice has not yet replied.


  9. Review titled Amazing Service

    Rated 5 stars out of 5

    by Anonymous - Posted on 28 November 2022

    I have been a patient of this practice for 5 years and they are simply a fantastic GP practice who consistently exceed my expectations. I never have trouble getting an appointment, especially a same-day emergency appointment as I needed today, and I find the receptionists friendly and efficient. The doctors and nurses are always pleasant and professional. It is a real comfort knowing that this practice is so reliable especially when it's widely known how much pressure is on the NHS.

    Visited November 2022

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    Highgate Group Practice has not yet replied.


  10. Review titled Wonderful, attentive care

    Rated 5 stars out of 5

    by Anonymous - Posted on 24 November 2022

    I have had pneumonia over the last two or three weeks and have received wonderful, attentive care from Highgate Group Practice - including 2 face-to-face appointments. I feel every effort was made by reception to secure my initial appointment swiftly and by the GP to ensure my safety and wellbeing thereafter. I am extremely grateful for the time spent with me, especially as I know how much GPs have on their plates.

    Visited November 2022

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    Highgate Group Practice has not yet replied.