East Barnet Health Centre - Ratings and reviews
Reviews
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Review titled Can never get through when I call. Impossible
Rated 1 star out of 5
by Anonymous - Posted on 22 March 2024
I’ve tried 17 times to get through the automated telephone lines to try & get an appointment. Every option just cuts you off. I was told that the only way to actually get an appointment is to turn up there. It’s highly frustrating to have this impossible system set up where no one answers calls, yet there seems to be 4 people doing admin there.
Visited March 2024
East Barnet Health Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Nanette Amanda Razzell - Posted on 20 March 2024
Very nice reassuring doctor listened to me said will refer me as soon as possible to the necessary unit talked me through a few things
Visited March 2024
Review titled East Barnet Health Centre
Replied on 21 March 2024
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.
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Review titled As it should be
Rated 4 stars out of 5
by Anonymous - Posted on 07 March 2024
Quick appointment In-person as symptoms required it. Lovely doctor. Took enough time. Listened well. Explained what he thought and gave good advice/treatment.
Visited March 2024
Review titled East Barnet Health Centre
Replied on 21 March 2024
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.
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Review titled Great evening appointment
Rated 4 stars out of 5
by Jo W - Posted on 21 March 2024
Lovely doctor at my evening appointment. Very useful to have appointments in evening and also on a Saturday. Practise is really hard to get through to on the phone, but once able to speak to someone, it runs smoothly.
Visited March 2024
Review titled East Barnet Health Centre
Replied on 21 March 2024
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times. We do try our very best to answer the calls as quickly as possible but sometimes its difficult due to the nature of the call the reception team are dealing with
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Review titled Good Service
Rated 5 stars out of 5
by Raj Kumar - Posted on 20 March 2024
I was given an appointment immediately for a non urgent case. The appointment was at 19:00 and the service was excellent. However I would advertise more about how to get a routine appointment. I was not aware that I could call after 0900 to get an non urgent appointment
Visited March 2024
Review titled East Barnet Health Centre
Replied on 21 March 2024
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times. Not only after 9 through the day we offer appointments provided we have the appointments to book.
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Review titled Impossible to contact
Rated 2 stars out of 5
by Anonymous - Posted on 08 April 2024
I recently moved & joined this gp, appear uncontactable by any means phone, EConsult or nhs app. My last gp waa under special measures from cqc / really busy, but service was contactable. I ended up having to go to urgent care when sick recently after days of trying. I have no idea how I might ever get a routine appt. Am thinking I may need to try registering with another gp as it feels like I don’t have one.
Visited February 2024
East Barnet Health Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 February 2024
Booking was relatively easy and I was able to be seen in an extended evening session. A few minutes to wait but everything was like clockwork.
Visited February 2024
Review titled East Barnet Health Centre
Replied on 21 March 2024
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2024
The doctor I saw was very helpful and informative. My mum managed to get an appointment quite quickly.
Visited January 2024
Review titled East Barnet Health Centre
Replied on 12 February 2024
Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.
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Review titled Amazing Practice
Rated 5 stars out of 5
by Marjana - Posted on 31 January 2024
I’m a very satisfied with the services , as there are kind and helpful staff.
Visited January 2024
Review titled East Barnet Health Centre
Replied on 12 February 2024
Dear Marjana Thank you for taking the time to leave a review and for the positive feedback , it helps a lot to boost the staff morale during these very challenging times.
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Review titled Pass
Rated 3 stars out of 5
by Jeff Harris - Posted on 31 January 2024
The front of reception was unhelpful and quite rude and it seemed that she didn’t want to be there her behavior wasn’t what the NHS needs
Visited January 2024
Review titled East Barnet Health Centre
Replied on 12 February 2024
We are sorry you have had cause to complain - we are working under extreme pressure in the NHS at the moment and are trying our level best to meet the high demand on the service. If you would like to discuss this further please contact and ask to speak to the practice manager.