NHS Choices

The care connect pilot programme is drawing to a close and from the 31 March 2015 the phone lines and this website will no longer be available.
Any outstanding queries will continue to be dealt with after March until their satisfactory conclusion.

Care Connect

Tell us when things are going well and when they're not, so we can do something about it. You can do this online here, or contact us using the channels at the bottom of the page.

This is a 24 hours 7 days a week service, however currently it is only live for parts of London and the North East of England - other areas will be added soon.

Please be aware that this service cannot provide medical support or advice.

Contact Care Connect

From a

0800 151 0023*

*Calls are free from UK landlines

From a

call 0300 200 0023

or text 61114

Emergency? DIAL 999 When it's less urgent than 999