Categories: Pregnancy and baby, Child health


vCreate is a secure video messaging service that lets unit staff record and send secure video updates to parents when they’re unable to be by their child’s side. There is no cost to parents or the unit as vCreate work with hospital charities to secure sponsorship from local businesses.


Who is it suitable for?

vCreate is suitable for parents with children in hospital, particularly those in neonatal and paediatric units.

How does it work?

Unit staff record short video updates about children for their parents to watch when they are away from the unit. These are recorded on any device with a camera, such as a mobile phone or tablet, and stored securely on the vCreate platform.

Parents register for an account, which once approved by unit staff, lets them login and watch their child's videos at any time, on any device. Parents will be alerted when new videos are available.

A secure video diary builds up over time which the parents can access 24 hours a day. These can be shared with other family members.

Once the child has been discharged, parents can download the videos to keep forever. The videos are then permanently removed from the system.

Report an issue

You can contact the developer directly to report any issue or if you have any questions about this product.

Please share the details through our contact form for our records.

How do I access it?

If you are a parent, please ask your unit staff for more information. If you run a unit and would like to book a demonstration, please visit the vCreate website and a member of the team will be in touch to organise one.

If you require any further information, please email or call 0333 121 8422.

Page last reviewed: 04/04/2018
Next review due: 04/04/2021


The app developer is solely responsible for their app's advertisement, compliance and fitness for purpose. Unless stated otherwise, apps are not supplied by the NHS, and the NHS is not liable for their use.

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NHS here stands for NHS Digital, NHS England, Department of Health and Social Care, Public Health England, NICE, MHRA, CQC, GPs and any other health professionals undertaking NHS-funded care. See full disclaimer