Patients Know Best

Category: Health records

Free where available

Patients Know Best works with the NHS to give patients instant access to their medical records. You can access up-to-date information on treatments, medication, allergies and more from any device. This information can be shared with different medical teams and carers to speed up and improve your treatment.


Who is it suitable for?

Patients Know Best is for people who want more control over decisions about their healthcare.

How does it work?

Patients Know Best stores your medical notes from any healthcare provider connected to its service.

You have secure access to your notes on the go, which is handy if you’re abroad or seeing a clinician for the first time. 

You can send messages to your healthcare team, have online consultations, track symptoms and edit your care plans with your clinicians online.

The service can also store information from a range of devices and apps that track and monitor your health.

How do I access it?

Check with your hospital, GP surgery or other NHS provider to see if they subscribe to the Patients Know Best service.

The service can be accessed on any device that connects to the internet, such as a computer, smartphone or tablet.