The app developers are solely responsible for the compliance and fitness for purpose of their apps and content.
NHS Digital, NHS England, Department of Health and Social Care, General Practitioners, Public Health England, NICE, MHRA, CQC (including their staff), and any other health professionals undertaking NHS-funded care ("NHS Organisations"), are not the creators, owners, editors, managers or providers of the apps and digital tools (and any information and content contained therein) listed in the NHS Apps Library.
The NHS Organisations have set standards for reviewing the apps and digital tools as detailed in this library. This does not mean that the NHS Organisations have identified all aspects to be considered, or reviewed and verified all aspects of all versions of (including any updates) of the apps and digital tools, or that they are suitable for use by all types of end user.
The named supplier of the apps and digital tools listed is the entity solely responsible for the content, advice, production and maintenance (including all required updates) of the apps and digital tools.
Users must exercise their own skill and judgement when using the apps and digital tools. Users acknowledge that the NHS Organisations have no liability for any damage or loss howsoever caused (including damage and loss caused by (but not limited to) any errors, loss of data, inaccuracies or omissions in any information, advice, instructions, content or scripts provided by the named supplier to users independently of the apps and digital tools or contained within the apps and digital tools themselves) by a user's use of or reliance on them.
The NHS Organisations are not responsible or liable for any advice, services or products that you obtain through the use of the apps and digital tools listed on the NHS Apps Library.
The NHS Apps Library is intended to provide supportive relevant information only. It should be treated as a guide that aids users to identify relevant apps and digital tools that may be used. The apps and digital tools should be treated as complementary to any advice users have been provided with by a qualified medical professional. If a user feels their symptoms are not improving or has concerns about their health, then professional medical advice should be sought. If there is any concern, or defect as to the content of the apps and digital tools, or issues of any other kind with the apps and digital tools, then users should contact the named supplier without delay.
For less urgent health needs, contact your GP or local pharmacist in the usual way. If you have an urgent medical need you should call 111 or visit 111.nhs.uk. If a life is at risk, call 999.
Liability statement for healthcare professionals
Any healthcare professional recommending health apps published on the NHS Apps Library is not liable for any adverse reactions or a deterioration in health experienced by users. The liability resides exclusively with the developers of the product in question and it is their responsibility to maintain compliance with the relevant regulations.
In order to be showcased on the library, all app developers are required to sign a licence agreement during our assessment process, and our external assessment partners are responsible for ensuring they assess all apps using our agreed criteria.