Charing Cross Hospital

020 3311 1234 Fulham Palace Road , London, W6 8RF

Urgent care centre

This Department is managed by Imperial College Healthcare NHS Trust

Urgent care centres (UCC) are an alternative to accident and emergency (A&E) and can treat a range of urgent medical problems and minor injuries. Patients who need to be seen quickly, but who do not have life-threatening illnesses or injuries, can walk into one of our three UCCs.

Violent and aggressive behaviour: Our staff should be able to carry out their work without fearing for their safety. We do not tolerate threatening or aggressive behaviour towards staff.

Conditions and treatments

UCCs treat a variety of conditions that are too urgent to wait for a GP appointment (usually 48 hours) but do not need emergency treatment at an A&E.

The UCC does not replace your GP. Your GP can provide most treatments and they hold medical records and have a broader overview of your health. Your GP can also refer patients to specialist services for less time-critical conditions. 

The UCC does not offer the following services:

  • repeat dressings
  • repeat prescriptions (unless in an emergency, when a short supply may be prescribed)
  • sexual health (please visit your local sexual health clinic)
  • dental pain or emergencies (please visit your local dentist or call 111 for emergency dental services)
  • non-urgent specialist referrals

The UCC offers appropriate treatment for the presented condition.

Today, this service is for:

  • People of all ages

Opening times

Monday 00:00 - 23:59
Tuesday 00:00 - 23:59
Wednesday 00:00 - 23:59
Thursday 00:00 - 23:59
Friday 00:00 - 23:59
Saturday 00:00 - 23:59
Sunday 00:00 - 23:59

Public holidays and other dates

Dec 2500:00 - 23:59
Dec 2600:00 - 23:59
Jan 0100:00 - 23:59
Apr 0500:00 - 23:59
Apr 1000:00 - 23:59
Apr 1300:00 - 23:59
May 2500:00 - 23:59
Aug 3100:00 - 23:59
Dec 2500:00 - 23:59
Dec 2800:00 - 23:59

Last verified on 20/09/2019

Key facts about the Urgent care centre department at Charing Cross Hospital

Friends and Family Test score: service

97%Patients recommend this service. 329 responses

Last updated on 20 September 2019.

Information supplied by Imperial College Healthcare NHS Trust