Urgent care centres (UCC) are an alternative to accident and emergency (A&E) and can treat a range of urgent medical problems and minor injuries. Patients who need to be seen quickly, but who do not have life-threatening illnesses or injuries, can walk into one of our three UCCs.
Violent and aggressive behaviour: Our staff should be able to carry out their work without fearing for their safety. We do not tolerate threatening or aggressive behaviour towards staff.
Conditions and treatments
UCCs treat a variety of conditions that are too urgent to wait for a GP appointment (usually 48 hours) but do not need emergency treatment at an A&E.
The UCC does not replace your GP. Your GP can provide most treatments and they hold medical records and have a broader overview of your health. Your GP can also refer patients to specialist services for less time-critical conditions.
The UCC does not offer the following services:
- repeat dressings
- repeat prescriptions (unless in an emergency, when a short supply may be prescribed)
- sexual health (please visit your local sexual health clinic)
- dental pain or emergencies (please visit your local dentist or call 111 for emergency dental services)
- non-urgent specialist referrals
The UCC offers appropriate treatment for the presented condition.