Royal Sussex County Hospital

01273 696955 Eastern Road , Brighton, East Sussex, BN2 5BE
http://www.bsuh.nhs.uk

4 out of 5 stars

Based on 199 ratings for this hospital

4 Stars

4 out of 5 stars

NHS Choices users' overall rating
Based on 199 ratings for this hospital

Cleanliness

4 out of 5 stars

(197 ratings)

Staff co-operation

4 out of 5 stars

(202 ratings)

Dignity and respect

4 out of 5 stars

(201 ratings)

Involvement in decisions

4 out of 5 stars

(199 ratings)

Same-sex accommodation

4 out of 5 stars

(160 ratings)

Reviews

217 total | 1 found Show all reviews

  • Page 1 of 1

Anonymous gave Orthopaedics at Royal Sussex County Hospital a rating of 1 stars

Still in agony and feeling unwell

I saw the orthopaedic department a few months ago to discuss my ongoing chronic lower back problems which stem from a serious injury called cauda equina syndrome and also other debilitating symptoms. But unfortunately I havnt got anywhere and am still unwell. I was offered 12 sessions of physio in Brighton but this not convenient as as I often find it hard to leave my house due to the extreme pain I'm in. And I never heard about them appointments anyway. I feel I need to be investigated further and get some sort of plan in place if possible please. I know how overstretched the NHS is I appreciate that but surely its not right to leave somebody feeling so unwell and in so much pain with no treatment plan in this day and age.

Visited in March 2016. Posted on 03 August 2016

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Royal Sussex County Hospital replied on 05 September 2016

I am really sorry that you have had such poor experience, which has had such a negative impact on your quality of life. Please contact the Patient Liaison Advocacy Service (PALS) on 01273 664683 or 664973 or email on pals@bsuh.nhs.uk, for help with this issue.

Kind regards,

Hannah Pacifico
Patient Experience Team

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