Basildon University Hospital

01268 524900 Nethermayne , Basildon, Essex, SS16 5NL
http://www.basildonandthurrock.nhs.uk/

4 out of 5 stars

Based on 426 ratings for this hospital

4 Stars

4 out of 5 stars

NHS Choices users' overall rating
Based on 426 ratings for this hospital

Cleanliness

4.5 out of 5 stars

(417 ratings)

Staff co-operation

4 out of 5 stars

(424 ratings)

Dignity and respect

4 out of 5 stars

(424 ratings)

Involvement in decisions

4 out of 5 stars

(416 ratings)

Same-sex accommodation

4 out of 5 stars

(337 ratings)

Reviews

459 total | 1 found Show all reviews

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David kleider gave Urology at Basildon University Hospital a rating of 4 stars

dissapointing follow up treatment

Having spent four days in Burstead Ward(all staff excellent) with a kidney stone,i was given a stent and sent home"won't be long before you come back in" that was eight weeks ago still waiting for my operation without a clue as to when it is..this is what lets Basildon Hospital down..

Visited in August 2016. Posted on 12 October 2016

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Basildon University Hospital replied on 07 November 2016

Thank you for your recent comments following your recent stay on Burstead Ward. We are pleased that your experience on the ward was a positive one. However, we are sorry for the delay of your operation. Due to capacity issues and the number of emergency patients being admitted to the hospital wards, this has resulted in some elective surgery being delayed. If you have not received details of your operation date, please contact our Patient Advice and Liaison Service (PALS) on 01268-524900 Ext 4440 or email pals@btuh.nhs.uk, and they will look into this for you.
Thank you once again.

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