Emersons Green NHS Treatment Centre

0117 906 1801 The Brooms, Emersons Green , Bristol, Avon, BS16 7FH
http://www.emersonsgreentreatmentcentre.nhs.uk/

4.5 out of 5 stars

Based on 94 ratings for this hospital

4.5 Stars

4.5 out of 5 stars

NHS Choices users' overall rating
Based on 94 ratings for this hospital

Cleanliness

5 out of 5 stars

(95 ratings)

Staff co-operation

4.5 out of 5 stars

(95 ratings)

Dignity and respect

4.5 out of 5 stars

(95 ratings)

Involvement in decisions

4.5 out of 5 stars

(95 ratings)

Same-sex accommodation

4.5 out of 5 stars

(76 ratings)

Reviews

95 total | 1 found Show all reviews

  • Page 1 of 1

Lynne randles gave General Surgery at Emersons Green NHS Treatment Centre a rating of 3 stars

Waiting times

We visited this hospital in June 2016, car parking was free which was very good. we arrived in plenty of time for our 3.00 pm appointment which we were still waiting for at 5.00pm which is totally unacceptable. Staff were very pleasant.

Visited in June 2016. Posted on 25 July 2016

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Emersons Green NHS Treatment Centre replied on 28 July 2016

Thank you for posting your comments for us; we continue to learn and improve on the feedback we get from our patients. We would like to offer our sincere apologies for the delay you experienced on your recent visit. It is extremely disappointing to hear that we did not meet the high standard of care and service which we pride ourselves upon.
In order for us to investigate this further would you be kind enough to provide us with a few more details please? We would be very grateful if you could contact Ann.Grogan@careuk.com who will be happy to investigate this for you.
Best wishes
Emersons Green NHS Treatment Centre

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