Chesterfield Royal Hospital

01246 277271 Calow, Top Road , Chesterfield, Derbyshire, S44 5BL
http://www.chesterfieldroyal.nhs.uk

4.5 out of 5 stars

Based on 156 ratings for this hospital

News:

  • High-Quality, Safe and Compassionate Care

Overview

Our Proud to Care values include compassion, dignity and respect

Our Journey

What sort of hospital do we want to be?

A first-class district general hospital (DGH) – the model for what a DGH can be in the service of its community – delivering sustainable high quality clinical care, offering an exceptional experience for our patients; and creating a great place for our staff to work.

How will we do this?

We have six objectives to achieve our aim.

For our patients & our community we will:
1. Provide high-quality, safe and person-centred care;
2. Deliver sustainable, appropriate and high-performing services; and
3. Build on existing partnerships and create new ones to deliver better care.


For our hospital & our staff we will:
4. Support and develop our staff;
5. Manage our money wisely, foster innovation and become more efficient to improve quality of care
6. Provide an infrastructure to support delivery.

How do we show that we are Proud to CARE?
At Chesterfield Royal our Proud to CARE ethos is at the heart of how we run the hospital – looking after our patients & taking care of our staff:

Compassion

  • Compassionate care delivered with professionalism and a positive, friendly attitude
  • Care that preserves dignity and respects the person; putting patients at the heart of all we do
  • Respecting the unique and individual contribution that each of our staff members make – fair, positive and inclusive, recognising diversity and using it to enrich our organisation

Achievement

  • Excellent care, safe services and a positive experience every time
  • Exceeding expectations by delivering first-class performance, bettering national standards through innovation and ingenuity

Relationships

  • An open and honest relationship with our patients, staff, partners and our communities
    Working in partnership in the interests of our patients
  • Acting in a socially responsible way and meeting our commitments to the local community.

Environment

  • Providing a hospital environment that is modern, clean and safe conducive to care and recovery; and a good place to work.

Contact details, map and directions

Chesterfield Royal Hospital

Tel: 01246 277271   Fax: 01246 512737

Address: Calow, Top Road, Chesterfield, Derbyshire, S44 5BL

Website: http://www.chesterfieldroyal.nhs.uk

Email: crhft.communications@nhs.net

Get directions to Chesterfield Royal Hospital

Latest news

High-Quality, Safe and Compassionate Care

We already display planned and actual staffing numbers for each shift - so our patients and visitors

Nursing, midwifery and care staffing review

In April 2014, our fourth staffing review paper was presented to the Board of Directors - as part of our on-going commitment to providing high-quality, safe and compassionate care on our wards.

This paper included some clear recommendations for the children’s and adult wards - to make sure we have the right staff, with the right skills, in the right place, at the right time.

As a result of this review, the Board made a decision to invest an extra £1.7Million in staffing. You can read about this investment here.

The Board paper and full details of the review can be downloaded here:

Associated document

Nursing Staffing Review (.pdf, 607.53 KB)

Last updated on 07 May 2014.

Quality of service at Chesterfield Royal Hospital

This hospital is managed by Chesterfield Royal Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

Friends and Family Test score: Staff - Work

73%staff recommend this hospital as a place to work. 235 responses. 4188 staff work at this trust.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 2351 responses.

Friends and Family Test score: Inpatient

98%Patients recommend this hospital. 1105 responses

Friends and Family Test score: A&E

78%Patients recommend this hospital. 339 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

85%staff recommend this hospital for care. 235 responses. 4188 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

It was a pleasure to be looked after by this team

I was admitted to Portland ward on a Friday in May for treatment to a badly infected knee, My stay lasted for a week being discharged ...

17 May 2019

I went for help. What I got was uncanvassed criticism.

My son, concerned for my health and wellbeing, telephoned NHS DIRECT in the early hours of this morning, who recommended that I be taken ...

6 April 2019

Fathers care following gastrointestinal bleed

My father was admitted as an emergency after having the above complaint. His care from A&E to EMU to Ridgway ward was excellent. Everyone...

9 March 2019

Appreciation well deserved

I don't imagine that Urology is the most glamorous department in the hospital, but the staff there deserve recognition following my recen...

2 March 2019

Can't praise highly enough! !!!!

I was in hollywell ward for a minor operation under general anaesthetic. From start to finnish the staff were very friendly, welcoming ...

1 March 2019

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Last updated on 07 May 2014.

Information supplied by Chesterfield Royal Hospital NHS Foundation Trust