Chesterfield Royal Hospital

01246 277271 Calow, Top Road , Chesterfield, Derbyshire, S44 5BL
http://www.chesterfieldroyal.nhs.uk

4.5 out of 5 stars

Based on 231 ratings for this hospital

News:

  • High-Quality, Safe and Compassionate Care

Overview

Our Proud to Care values include compassion, dignity and respect

Our Journey

What sort of hospital do we want to be?

A first-class district general hospital (DGH) – the model for what a DGH can be in the service of its community – delivering sustainable high quality clinical care, offering an exceptional experience for our patients; and creating a great place for our staff to work.

How will we do this?

We have six objectives to achieve our aim.

For our patients & our community we will:
1. Provide high-quality, safe and person-centred care;
2. Deliver sustainable, appropriate and high-performing services; and
3. Build on existing partnerships and create new ones to deliver better care.


For our hospital & our staff we will:
4. Support and develop our staff;
5. Manage our money wisely, foster innovation and become more efficient to improve quality of care
6. Provide an infrastructure to support delivery.

How do we show that we are Proud to CARE?
At Chesterfield Royal our Proud to CARE ethos is at the heart of how we run the hospital – looking after our patients & taking care of our staff:

Compassion

  • Compassionate care delivered with professionalism and a positive, friendly attitude
  • Care that preserves dignity and respects the person; putting patients at the heart of all we do
  • Respecting the unique and individual contribution that each of our staff members make – fair, positive and inclusive, recognising diversity and using it to enrich our organisation

Achievement

  • Excellent care, safe services and a positive experience every time
  • Exceeding expectations by delivering first-class performance, bettering national standards through innovation and ingenuity

Relationships

  • An open and honest relationship with our patients, staff, partners and our communities
    Working in partnership in the interests of our patients
  • Acting in a socially responsible way and meeting our commitments to the local community.

Environment

  • Providing a hospital environment that is modern, clean and safe conducive to care and recovery; and a good place to work.

Contact details, map and directions

Chesterfield Royal Hospital

Tel: 01246 277271   Fax: 01246 512737

Address: Calow, Top Road, Chesterfield, Derbyshire, S44 5BL

Website: http://www.chesterfieldroyal.nhs.uk

Email: crhft.communications@nhs.net

Get directions to Chesterfield Royal Hospital

Latest news

We already display planned and actual staffing numbers for each shift - so our patients and visitors

High-Quality, Safe and Compassionate Care

Nursing, midwifery and care staffing review

In April 2014, our fourth staffing review paper was presented to the Board of Directors - as part of our on-going commitment to providing high-quality, safe and compassionate care on our wards.

This paper included some clear recommendations for the children’s and adult wards - to make sure we have the right staff, with the right skills, in the right place, at the right time.

As a result of this review, the Board made a decision to invest an extra £1.7Million in staffing. You can read about this investment here.

The Board paper and full details of the review can be downloaded here:

Associated document

Nursing Staffing Review (.pdf, 607.53 KB)

Last updated on 07 May 2014.

Quality of service at Chesterfield Royal Hospital

This hospital is managed by Chesterfield Royal Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 972 responses

Friends and Family Test score: A&E

77%Patients recommend this hospital. 213 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

74%staff recommend this hospital for care. 220 responses. 3865 staff work at this trust.

Friends and Family Test score: Staff - Work

55%staff recommend this hospital as a place to work. 220 responses. 3865 staff work at this trust.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 1849 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Outstanding Department

I have been under Pain Management for Years Now and I Doubt You will Get A Better Department, Including Private as Good as This One. I ha...

16 February 2018

Excellent treatment throughout

Having broken my collarbone in a track cycling accident in August 2017, I attended the A&E department at the Royal. This led to a fol...

16 February 2018

Nightmare

I've been visiting a friend as he's been in a while can see problems, dirty sink trays from dinner on sink blood on sheets why do you hav...

16 February 2018

Hollywell Ward and Colorectal Surgery - Wonderful NHS!

I have been into this ward and for surgery as a day patient 3 times in the past year. I am a very anxious patient, particularly as this ...

9 February 2018

Poor treatment on my son

Came to ent for the third time, to be then waiting for over an hour after the time of appointment to get into consultation room and the d...

9 February 2018

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Last updated on 07 May 2014.

Information supplied by Chesterfield Royal Hospital NHS Foundation Trust