Good Hope Hospital

0121 424 2000 Rectory Road , Sutton Coldfield, West Midlands, B75 7RR
http://www.heartofengland.nhs.uk/templates/page.aspx?id=5431

4 out of 5 stars

Based on 203 ratings for this hospital

News:

  • QUALITY ACCOUNTS 2016/17

Overview

Contact details, map and directions

Good Hope Hospital

Tel: 0121 424 2000

Address: Rectory Road, Sutton Coldfield, West Midlands, B75 7RR

Website: http://www.heartofengland.nhs.uk/templates/Page.aspx?id=5431

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Latest news

QUALITY ACCOUNTS 2016/17

Please see below for Heart of England NHS Foundation Trust's 2016/17 Quality Accounts.

 

Associated document

Quality Account 2017.pdf (.pdf, 2.69 MB)

Last updated on 26 June 2017.

Quality of service at Good Hope Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

84% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

114% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 428 responses

Friends and Family Test score: A&E

79%Patients recommend this hospital. 915 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

72%staff recommend this hospital for care. 1024 responses. 10301 staff work at this trust.

Friends and Family Test score: Staff - Work

56%staff recommend this hospital as a place to work. 1024 responses. 10301 staff work at this trust.

Friends and Family Test Score: Community

100%Patients recommend this hospital. 77 responses.

Friends and Family test score: Outpatients

91%Patients recommend this hospital. 2584 responses.

Latest reviews of this hospital

Outstanding!

I was referred to A+E by my doctor due to a Bartholin's cyst that had turned into an abscess. The receptionist was lovely and kind and se...

24 February 2018

A&E chest pain

Smooth procedures Quick check, bloods & X-Ray Seen by two doctors, both amazingly polite and were very helpful. Nursing staf...

23 February 2018

Appalling

On 18th frb 2018 my daughter was told to take my grandaduggter by warren farm walkin as her pulse was 230 . Arriving at hospital the staf...

19 February 2018

Committed staff

What excellent treatment I had when I went for a colonoscopy. The week before I went for pre-assessment and on Friday went for the proced...

18 February 2018

Sensitive to the needs of the patient

We were sent to the Badger Clinic at Good Hope Hospital. We were seen by Dr Mannau, who took such a kind and gentle interest in my mother...

14 February 2018

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Last updated on 26 June 2017.

Information supplied by Heart Of England NHS Foundation Trust