Wiltshire IAPT

01380 731335 Lodge 3 , Devizes, Wiltshire, SN10 5DS

2 out of 5 stars

Based on 7 ratings for this hospital

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Wiltshire IAPT

Tel: 01380 731335

Address: Lodge 3, Devizes, Wiltshire, SN10 5DS

Website: https://iapt-wilts.awp.nhs.uk/

Email: awp.wilts-iapt@nhs.net

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PALS (Patient advice and liaison service)


You can talk to PALS who provide confidential advice and support to patients, families and their carers, and can provide information on the NHS and health related matters.

The PALS service was set up in AWP in March 2008 and although based in Bath NHS House, Bath, operates Trust wide.

The PALS service is in place to offer information, signposting, advice and guidance in the first instance to service users, carers, family and friends and also to staff.

Enquiries range from simple information requests, directions or advice, to the more complex concerns from those not wishing to complain but feeling the need for impartial input to find resolution.

The team aim to work in partnership with external organisations as well as staff across all services to resolve concerns and promote service improvement; also signposting to other support services for example linking with carer involvement processes and the Public Protection and Safeguarding Team.

The service is a free, confidential and impartial service that works to resolve a situation as quickly and smoothly as possible.


01225 362900

These trusts also provide services at Wiltshire IAPT

Royal United Hospitals Bath NHS Foundation Trust
01225 428331

Don't know which trust provides the service you're looking for?
Look it up in Departments and services

Last updated on 19 February 2019.

Information supplied by Avon and Wiltshire Mental Health Partnership NHS Trust