Cestria Health Centre

01913887771 Whitehill Way , Chester Le Street, County Durham, DH2 3DJ
http://www.cestriahealthcentre.nhs.uk/

5 out of 5 stars

Based on 16 ratings for this GP surgery

News:

  • Cestia Health Centre Appointment System

Overview

Opening times

Reception times

Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 20:00
Friday 08:00 - 18:00
Saturday Closed
Sunday Closed

Surgery times

Monday 08:00 - 12:0014:00 - 18:00
Tuesday 08:00 - 12:0014:00 - 18:00
Wednesday 08:00 - 12:0014:00 - 18:00
Thursday 08:30 - 12:0014:00 - 20:00
Friday 08:00 - 12:0014:00 - 18:00
Saturday Closed
Sunday Closed

Out of hours

111

Last verified on 11/01/2018

Additional information

On the afternoon of the third Thursday of every month the surgery will be CLOSED from 12am to 6pm, and urgent cases will be dealt with via 111. Since the staff also receive training at these times, there will be no routine telephone lines open either. There will be a telephone message asking callers to call 111 for problems which cannot wait, or to call the surgery back the following day for routine matters.Thank you for your understanding over this change, we are complying with the best practice guidelines on updating GPs and Staff and have adopted the Durham CCG standard practice. As of the 4th of April we will no longer offer late doctors' appointments on Monday, Tuesday, Wednesday or Friday evenings and the surgery will close at 6.00pm on these days.

Doctors

  • Dr Tina Ninan
  • Dr Amanda Kirk
  • Dr Lynne Trainor
  • Dr Amerjit Singh
  • Dr Patrick Creedon
  • Dr Coates
  • Dr Reid
  • Dr Dibdin
  • Dr Rebecca Kenyon
  • Dr Maria Balfry
  • Dr Amjad Mageed
  • Dr James Lees McMichael
  • Dr Adam Raoul Douglas
  • Dr Neil John O'Brien

To read more about us and to find other staff members please view our staff page.

GPs at this practice

6 male and 8 female GPs

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

Cestia Health Centre Appointment System

Our normal surgery opening times are weekdays 8am to 6pm.  Outside these times, if you have a problem which cannot wait till we are open again, please call 111( less severe) or 999/A&E (severe) as appropriate.

If you need a consultation, please phone first whenever possible.  Of course, very ill patients and emergency cases will be seen as a priority by the on-call Doctor irrespective of however they made contact.

The reception team will ask for abrief information to pass onto the GP/murse practitioner.  This is very useful for the team to be able to direct you to the most appropriate person and help determine how quickly the problem is dealt with.  Your cooperation with this is appreciated.

 

Planned Pre- Bookable Appointments

These planned pre-bookable appointments are available up to 6 weeks ahead and are intended for non-urgent problems, and to provide follow up with a regular doctor.  Please phone 01913887771 to access these appointments.

The on call Team

For problems which can't wait till he next completely routine appointment we have daily "on call Team".  This is made up of Doctors and Nurse Practitioners.  They will discuss things with you,  usually initially on the phone, and make sure that the problem is dealt with either by telephone management, an appointment to be seen soon, or a home visit.  Please phoen 01913887771 to access this service. Please do not attend the surgery without phoning first.

Very Urgent and Emergency Cases

If you have a very urgent servere or emergency problem, then please consider if you should be calling 999 or attending A&E.  However, if it's something you think a GP could safely deal with then please call us instead on our emergency number 01913883336.

Thank you for helping us run a smoth and efficent service.

 

 

 

Last updated on 11 January 2018.

Key facts

Registered patients

12267patients

Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

78%Patients recommend this practice. 9 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
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Latest reviews of this gp practice

First Class Practice

I have been with this practice for nearly twelve years and have nothing but praise for everyone I have encountered. I' ve always had exce...

13 October 2017

First Class GP(s), Senior Receptionist and Reception Staff

Where do I start? There is so much praise I would like to say about Cestria Surgery (I am comparing this with my own surgery and my elder...

3 October 2017

Fantastic

After joining the surgery in March this was my first time in using the services. Rang to get apt, was called back within 15 min, was call...

16 May 2017

Brilliant 5 star

Reception staff helpful, Dr's lovely and helpful. Always accessible regarding triage call backs/appointments.

6 March 2017

Great Practice

The receptionists are lovely spoke to two this morning who were really friendly and polite - helped me set up a nominated pharmacy and or...

23 February 2017

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

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Last updated on 11 January 2018.

Information supplied by NHS North Durham CCG