Bates (Parkshot Medical Practice)

02089484217 18 Parkshot , Richmond, Surrey, TW9 2RG

3 out of 5 stars

Based on 42 ratings for this GP surgery


  • GP Earnings
  • Patient Access Information



We have a  dedicated website which provides updated information about us, and which allows you to order repeat prescriptions,  complete travel forms, new patient registration forms or inform us about any changes in your contact details .  Please do let us know if there is anything you would like us to provide as we really would welcome your feedback. 


Since  1st December 2015 we have  implemented The NHS Friends and Family Test, ( FFT ) to provide an opportunity for patients to give anonymous feedback on their recent experience of our service.

 How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment ?

 Please click on the link below to participate



Opening times

Reception times

Monday 08:00 - 18:30
Tuesday 07:30 - 19:30
Wednesday 08:00 - 18:30
Thursday 07:30 - 18:30
Friday 08:00 - 18:30
Saturday 08:30 - 12:00
Sunday Closed

Surgery times

Monday 08:40 - 12:2014:30 - 18:00
Tuesday 07:30 - 12:0014:40 - 19:30
Wednesday 08:30 - 12:2014:30 - 18:00
Thursday 07:30 - 11:2014:40 - 18:00
Friday 08:30 - 12:0014:00 - 17:00
Saturday 08:30 - 12:00
Sunday Closed

Last verified on 22/08/2017


  • Dr Frances Bates
  • Dr Alan Lee Starck
  • Dr Lucy Farley
  • Dr Nicholas Jackman
  • Dr Amber Akhter
  • Dr Justin Wooley
  • Dr May Lwin
  • Dr Martje Vriesman
  • Dr Monica Banerjee

To read more about us and to find other staff members please view our staff page.

GPs at this practice

3 male and 6 female GPs

Online facilities

  • Online appointment booking: Data not available Online appointment booking
  • Order or view repeat prescriptions online: Data not available Order or view repeat prescriptions online

This GP does not currently offer online services. Find out more about accessing online services.

Data source: NHS Digital

Latest news

My Health London Logo

If you wish to view more information about this practice, including additional outcome standards, please go to the myhealthlondon website

Last updated on 28 June 2012.

GP Earnings

Parkshot Medical Practice Earnings: NHS England require that the net earnings of doctors engaged in the Practice is published by the end of March 2017. The prescribed method of calculating earnings could be potentially misleading as it takes no account of how much time doctors actuall spend working in the practice and should not be used for any judgement abour GP earnings, or to make comparisons with other practices.

* The average pay for GP's working at Parkshot Medical Pactice in the last financial year was £56.448 before tax and National Insurance. This is for 2 full time and 6 part time GP's who worked in the practice for more than six months.

Last updated on 21 March 2017.

Patient Access Information


 We are delighted to inform you that, we have launched a  scheme which will enable you to :

  • Order online prescriptions
  • Book online appointments 
  • Change contact details

This new system, which is called PATIENT ACCESS will enable you to set up a personal account which will create a secure and dedicated login for you to access our clinical system. You will be able to see repeat prescriptions and select them for re-order and to make online appointment bookings with our doctors. We hope to expand this to cover other areas of access in the future.


As you can appreciate the registration process has to be carefully monitored and authorised by us, to ensure that your personal medical information can only be accessed by you. To register you will need to come into the Surgery with the documents below to confirm your identity.


Photo Identification    -    Passport or Driving Licence

Address Confirmation -  We only except Bank Statement or Council Tax Bill


We can generate a REGISTRATION OFFER LETTER which will detail your login username and password only after confirming your identity. 

Once you are in possession of this letter you can easily set up the account from home (any internet connection) by following the simple instructions.


Last updated on 14 September 2016.

Saturday Openning

We are  open every Saturday morning 8.30-12.00


Last updated on 23 December 2015.

Key facts

Registered patients


Friends and Family Test score: General Practice

64%Patients recommend this practice. 11 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Clean and airy waiting areas and friendly staff

My whole family uses this lovely GP for a host of ailments including some more serious conditions. Their diagnosis to date has been accur...

16 November 2017

Unhelpful doctors and rude reception staff

Extremely difficult to get appointments within a week. Plus, doctors don't follow through with respect to prescriptions. Was told to come...

6 November 2017

Doctors are all pleasant but the reception staff are rude.

Been going to this doctor for about a year since I moved to Richmond and it's normally been ok to get appointments and the doctors are al...

30 October 2017

Hate coming here

This practice merged with my old GP practice and I have hated having to come here ever since. Absolutely no humanity. Usually have to w...

9 October 2017

fantastic-- understanding, helpful,very professional

The receptionists having to take the brunt of all the problems and abuse on an every day basis do a terrific job handling all of these ta...

6 October 2017

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 18 September 2017.

Information supplied by NHS Richmond CCG