You can talk to PALS who provide confidential advice and support to patients, families and their carers, and can provide information on the NHS and health related matters.
As a service user, patient, relative or carer using Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) services, sometimes you may need to turn to someone for help, advice, information and support. This is where the Patient Advice and Liaison Service (PALS) Team can help. PALS provide confidential advice, information and support, helping you to sort out any concerns you may have about the care we provide, guiding you through the different services available from your local NHS, or our Trust and other local community partner organisations. Please note: CPFT's PALS team does not have management or commissioning responsibility for the following services:
Phlebotomy / Bloods Service: All enquiries: Provider: Novich Bioscience. Tel: 01733 857 585 / E-mail: firstname.lastname@example.org
ENT services are provided by InHealth. If you have any problems, concerns, or complaints, please contact the Customer Care Team on 0330 202 3189 or e-mail email@example.com. These services are not part of Cambridgeshire and Peterborough NHS Foundation Trust (CPFT).
Covid -19 Vaccination Centre: All enquires: Cambs & Peterborough CCG. Patient Experience Team. Tel: 0800 279 2835 / firstname.lastname@example.org
Peterborough City Care Centre: NHS Property Services. Car parking, building and estates enquires. Tel: 0800 085 3015 E-mail: email@example.com