City Care Centre

01733 847 000 City Care Centre, Thorpe Road , Peterborough, Cambridgeshire, PE3 6DB
Website address not added

Contact details

City Care Centre

Tel: 01733 847 000

Address: City Care Centre, Thorpe Road, Peterborough, Cambridgeshire, PE3 6DB

PALS (Patient advice and liaison service)

You can talk to PALS who provide confidential advice and support to patients, families and their carers, and can provide information on the NHS and health related matters.

As a service user, patient, relative or carer using Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) services, sometimes you may need to turn to someone for help, advice, information and support. This is where the Patient Advice and Liaison Service (PALS) Team can help. PALS provide confidential advice, information and support, helping you to sort out any concerns you may have about the care we provide, guiding you through the different services available from your local NHS, or our Trust and other local community partner organisations. Please note: CPFT's PALS team does not have management or commissioning responsibility for the following services:

Phlebotomy / Bloods Service: All enquiries: Provider: Novich Bioscience. Tel: 01733 857 585 / E-mail:

ENT services are provided by InHealth. If you have any problems, concerns, or complaints, please contact the Customer Care Team on 0330 202 3189 or e-mail These services are not part of Cambridgeshire and Peterborough NHS Foundation Trust (CPFT).

Covid -19 Vaccination Centre: All enquires: Cambs & Peterborough CCG. Patient Experience Team. Tel: 0800 279 2835 /

Peterborough City Care Centre: NHS Property Services. Car parking, building and estates enquires. Tel: 0800 085 3015 E-mail:


01223 219 444

Additional contacts at City Care Centre

Admin Hub for your NT

Neighbourhhod Team
0330 726 077

Intermediate Care Unit

34 bed inpatient unit
01733 847125

Child Development Centre

Childrens & Younger Peoples Service
01733 777937

X-ray and Imaging

Provided by NWAFT
01733 847 000

Last updated on 12 April 2022.

Information supplied by Cambridgeshire and Peterborough NHS Foundation Trust