City Care Centre

01733 847 000 City Care Centre, Thorpe Road , Peterborough, Cambridgeshire, PE3 6DB
Website address not added

Contact details

City Care Centre

Tel: 01733 847 000

Address: City Care Centre, Thorpe Road, Peterborough, Cambridgeshire, PE3 6DB

PALS (Patient advice and liaison service)

You can talk to PALS who provide confidential advice and support to patients, families and their carers, and can provide information on the NHS and health related matters.

As a service user, Patient, relative or carer using Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) services, sometimes you may need to turn to someone for help, advice, information and support. This is where the Patient Advice and Liaison Service (PALS) Team can help. PALS provide confidential advice, information and support, helping you to sort out any concerns you may have about the care we provide, guiding you through the different services available from your local NHS, or our Trust and other local community partner organisations. Please note: CPFT's PALS team has management or commissioning responsibility for the following services:

Phlebotomy / Bloods Service: All enquiries: Provider: Novich Bioscience. Tel: 01733 857 585 / E-mail: ivan@novichebioscience.co.uk

ENT services are provided by InHealth. If you have any problems, concerns, or complaints, please contact the Customer Care Team on 0330 202 3189 or e-mail complaints@inhealthgroup.com. These services are not part of Cambridgeshire and Peterborough NHS Foundation Trust (CPFT).

Covid -19 Vaccination Centre: All enquires: Cambs & Peterborough CCG. Patient Experience Team. Tel: 0800 279 2835 / capccg.pet@nhs.net

Peterborough City Care Centre: NHS Property Services. Car parking, building and estates enquires. Tel: 0800 085 3015 E-mail: customer.service@property.nhs.uk

PALS

Tel:
01223 219 444
Email:
pals@cpft.nhs.uk

Additional contacts at City Care Centre

Admin Hub for your NT

Description:
Neighbourhhod Team
Tel:
0330 726 077

Intermediate Care Unit

Description:
34 bed inpatient unit
Tel:
01733 847125

Child Development Centre

Description:
Childrens & Younger Peoples Service
Tel:
01733 777937

X-ray and Imaging

Description:
Provided by NWAFT
Tel:
01733 847 000

Last updated on 13 December 2021.

Information supplied by Cambridgeshire and Peterborough NHS Foundation Trust