Our wonderful CQC rating
We've just received the latest CQC inspection report, and it's great news!
- Is the service safe?
- Is the service effective?
- Is the service caring?
- Is the service responsive?
- Is the service well-led?
YES!! We received a Good rating for everything.
Some of the stand out comments from the inspector were:
"We found that people's care was delivered safely and in a manner of their choosing. People were supported in a way that reflected their wishes and assisted them to remain as independent as possible."
"Staff were well trained and encouraged to look for new ways to improve their work. Staff felt valued by the registered manager and this was reflected in the way they talked about the service and the registered manager. Staff received regular supervision and support."
"Staff worked to keep people involved in activities that mattered to them where possible. Relatives thought that staff were open with them about issues and sought their advice and support with the permission of the person."
"No one we spoke with had any issues or complaints about the service they received."
We're absolutely thrilled that an unbased report has confirmed what we knew - our staff are providing a wonderful, high-quality service that enables individulas to be as independent as possible.
Last updated on 02 December 2016.
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