East Kent Hospitals University NHS Foundation Trust

01227 766 877 Kent and Canterbury Hospital, Ethelbert Road , Canterbury, Kent, CT1 3NG
http://www.ekhuft.nhs.uk/

3 out of 5 stars

Based on 18 ratings for this trust

3 Stars

3 out of 5 stars

NHS Choices users' overall rating
Based on 18 ratings for this trust

Reviews

19 total | 1 found Show all reviews

  • Page 1 of 1

Anonymous gave East Kent Hospitals University NHS Foundation Trust a rating of 1 stars

8 or more weeks wait for initial appointment.

One can only wonder how the triage system works for new patient referrals is actually decided. The new CEO appears to have a vast number of lucrative positions over the last few years, yet his tenures appear to have ended in failures, this is going to be yet another one. |The appointment system needs looking at very carefully especially for first time appointments.

Visited in August 2016. Posted on 08 August 2016

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East Kent Hospitals University NHS Foundation Trust replied on 09 August 2016

I am sorry to learn that your initial appointment was delayed. If you contact PALS (Patient Advice and Liaison Service) we can look into this and find out the reasons for the delay. PALS can be contacted on 01227 783145 or 01227864314 (there may be an answerphone - please leave a message and we will guarantee to get back to you) or by email at ekh-tr.PALS@nhs.net I hope that the eventual appointment is helpful to you.

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