East Of England Ambulance Service NHS Trust

0845 6013733 This is a premium rate number and may have a higher than normal call charge. The provider has not provided details of the charge. Trust Headquarters, Whiting Way , Melbourn, Cambridgeshire, SG8 6NA

4.5 out of 5 stars

Based on 64 ratings for this trust


Emergency Ambulance

East of England Ambulance Service NHS Trust was formed July 1, 2006 with the merger of ambulance services covering Bedfordshire and Hertfordshire, East Anglia and Essex.  

We are one of the largest ambulance services in the UK.  Our dedicated staff are our biggest asset and provide services in six counties, Norfolk, Bedfordshire, Cambridgeshire, Essex, Hertfordshire and Suffolk which is an area of about 7,500 square miles.  It encompasses tranquil rural retreats, busy seaside resorts and large urban conurbations.

Our varied and modern services are tailor-made for each community’s differing environmental and medical needs, from cycles to fast response cars, frontline ambulances, helicopters and emergency care practitioners.

We attend more than half a million emergency calls a year, and our patient transport service takes nearly three times that amount of patients to and from routine hospital appointments.

Trust Headquarters is at Melbourn, Cambridgeshire and there are local offices in Bedford, Chelmsford and Norwich.

Departments and services

The East of England Ambulance Service provides high quality emergency, urgent and primary care services.

Our aim is to be the recognised leader in emergency, urgent and out of hospital care in the East of England.

Our dedicated and skilled staff work 365 days a year, 24 hours a day to make sure patients receive the best possible care.

Our services fall into three broad areas:

Accident and Emergency, urgent response to 999 calls.

Non-Emergency Services and Primary Care, such as non-emergency patient transport services in Cambridgeshire, Great Yarmouth and Waveney, north, south and west Essex and Suffolk.

Special Operations  such as the Hazardous Area Response Team (HART)


Latest reviews of this trust

Excellent service and concern shown.

On 5/11/17 at around 10.00 pm my wife called the Ambulance service as it appeared I was having a stroke. ( it transpired out I did not) ...

20 November 2017

Credit where credits due!

Over the past couple of years, my family and I have had the unfortunate experience of watching my Granny deteriorate. Due to this we have...

13 November 2017

Excellent Service

My wife felt very ill very early last Saturday morning. She is almost 80 years old so we felt it necessary to ask for help from the Par...

31 October 2017

Thank you for amazing care

I would like to thank Chelmsford paramedics for their extremely caring attitude on more than one occasion. So reassuring and helpful espe...

23 October 2017

Hospital Transport

Good afternoon, My Dad had a pet scan arranged at Mount Vernon and was told to be ready for 2 hours before this appointment time. The ...

19 October 2017

Quality of service at East Of England Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 06 July 2017.

Information supplied by East Of England Ambulance Service NHS Trust