NHS Resolution

020 7811 2700 2nd Floor Red Core, 151 Buckingham Palace Road , London, Greater London, SW1W 9SZ


nhs resolution

About Our Services

In April 2017 we brought together our three functions under the umbrella of our new name, NHS Resolution. Our three functions NHS Litigation Authority (NHS LA) – providing indemnity schemes for the NHS in England and resolving claims for compensation fairly. National Clinical Assessment Services (NCAS) – resolving concerns about the performance of individual practitioners. Family Health Services Appeal Unit (FHSAU) – ensuring the prompt and fair resolution of appeals and disputes between primary care contractors and NHS England. Our new name NHS Resolution – delivering fair resolution and learning from harm to improve safety.We operate in line with values developed with our staff: professional, expert, ethical and respectful. Our primary focus for the future remains to resolve concerns fairly. However, we also have a duty to use what we know, to help to prevent the same thing happening again. We are not a patient safety body and we cannot succeed in isolation, however we have a unique contribution to make to the patient safety system.

Last updated on 14 September 2017.

Information supplied by NHS Resolution