Norfolk Community Health and Care NHS Trust

01603 697300 Woodlands House, Norwich Community Hospital, Bowthorpe Road , Norwich, Norfolk, NR2 3TU
http://www.nchc.nhs.uk

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Our contact details

Norfolk Community Health and Care NHS Trust

Tel: 01603 697300

Address: Woodlands House, Norwich Community Hospital, Bowthorpe Road, Norwich, Norfolk, NR2 3TU

Additional contacts at Norfolk Community Health and Care NHS Trust

Patient Advice and Liaison Service

Description:
PALS
Tel:
0800 088 4449
Email:
pals@nchc.nhs.uk

Foundation details

We're a Foundation trust, become a member

We are aiming to become an NHS Foundation Trust (FT) and we're keen for the public to come on board as a member and have your say in your local NHS.

Email: governor@nchc.nhs.uk
Website: Foundation Trust Click here for associated website

PALS (Patient advice and liaison service)

You can talk to PALS who provide confidential advice and support to patients, families and their carers, and can provide information on the NHS and health related matters.

If you need information, support or advice about using NCH&C's services, our confidential Patient Advice and Liaison Service (PALS) is here to help.

PALS is here to:
- Help you find the information you need
- Provide advice and support for patients, families and carers
- Listen to your concerns or suggestions
- Resolve problems and concerns where possible
- Signpost to other organisations

Our service has helped people with various enquiries ranging from how to change an appointment to transport issues and a vast spectrum inbetween. PALS want to make a difference to the patient experience and it is important if you have an issue, concern or compliment to let PALS know so they can feed back the information to inform service development.

This service is available Monday to Friday 9am – 5pm.

PALS

Tel:
0800 088 4449
Email:
pals@nchc.nhs.uk

Last updated on 06 October 2015.

Information supplied by Norfolk Community Health and Care NHS Trust