Liverpool Community Health NHS Trust

0151 295 3000 Liverpool Innovation Park, Digital Way , Liverpool, L7 9NJ
http://www.liverpoolcommunityhealth.nhs.uk/

3.5 out of 5 stars

Based on 9 ratings for this trust

Our contact details

Liverpool Community Health NHS Trust

Tel: 0151 295 3000

Address: Liverpool Innovation Park, Digital Way, Liverpool, L7 9NJ

Additional contacts at Liverpool Community Health NHS Trust

Twitter @NHSLiverpoolch

Twitter @NHSLiverpoolch

PALS (Patient advice and liaison service)

You can talk to PALS who provide confidential advice and support to patients, families and their carers, and can provide information on the NHS and health related matters.

PALS Patient Liaison Service

The Patient Advice and Liaison Service (PALS) is here to help when you need advice, have concerns or don't know where to turn.

We're here to help

PALS is your confidential one stop shop for NHS services. We listen and respond to your concerns, suggestions and queries.

As a patient, relative or carer sometimes you may need to turn to someone for help, advice and support. This is where the Patient Advice and Liaison Service comes in.

Our aim is to help sort out any problems or concerns you may have when using health services.

The Patient Advice and Liaison Service works with patients and staff to improve our health service.

We will do this by:
Offering advice and support to patients, their families and carers
Providing information on NHS services
Listening and responding to concerns, suggestions or queries
Helping sort out problems quickly on your behalf.

We will always ask for your permission before personal information is discussed with others. We can talk to staff, management and other organisations on your behalf.

The service is free and confidential. Only in exceptional cases where your safety or that of others must be considered will we have to pass on information. We will always tell you if we have to do this.

How to contact PALS

A member of the team will available Monday to Friday 9.00 am to 5.00 pm

By telephone: 0300 790 0224
By email: csd@liverpoolch.nhs.uk
By letter: Patient Advice and Liaison Service,
Liverpool Innovation Park
2nd Floor
Digital Way
Liverpool
L7 9NJ

Last updated on 22 July 2013.

Information supplied by Liverpool Community Health NHS Trust