Russells Hall Hospital

01384 456111 Pensnett Road , Dudley, West Midlands, DY1 2HQ
http://www.dudleygroup.nhs.uk

4 out of 5 stars

Based on 281 ratings for this hospital

Maternity services

This Department is managed by The Dudley Group NHS Foundation Trust

Friends and Family Test Score for October 2017: Maternity

The Friends and Family Test (FFT) is a survey which gives patients an opportunity to give feedback on the quality of the care they receive. This gives hospitals a better understanding of their patients’ needs, enabling them to make improvements.

Find out more about FFT including NHS England’s guidance on maternity services.

Key:

  • Extremely likely
  • Likely
  • Neither likely nor unlikely
  • Unlikely
  • Extremly unlikely
  • Don't know

Services provided on-site in this hospital

How likely are you to recommend our antenatal service to friends and family if they needed similar care or treatment?

99%

Total responses: 117
103 out of 117
103
13 out of 117
13
0 out of 117
0
0 out of 117
0
1 out of 117
1
0 out of 117
0

How likely are you to recommend our labour ward/birthing unit to friends and family if they needed similar care or treatment?

99%

Total responses: 139
111 out of 139
111
26 out of 139
26
0 out of 139
0
1 out of 139
1
0 out of 139
0
1 out of 139
1

How likely are you to recommend our postnatal ward to friends and family if they needed similar care or treatment?

98%

Total responses: 135
110 out of 135
110
22 out of 135
22
2 out of 135
2
1 out of 135
1
0 out of 135
0
0 out of 135
0

Services provided in the home or community

How likely are you to recommend our antenatal service to friends and family if they needed similar care or treatment?

100%

Total responses: 28
27 out of 28
27
1 out of 28
1
0 out of 28
0
0 out of 28
0
0 out of 28
0
0 out of 28
0

How likely are you to recommend our postnatal community service to friends and family if they needed similar care or treatment?

100%

Total responses: 18
17 out of 18
17
1 out of 18
1
0 out of 18
0
0 out of 18
0
0 out of 18
0
0 out of 18
0

Latest reviews of this service

Disgraceful

I went in doubled over in pain at 5am and was 5cm dialated. I was told to return at 6cm. I was given codeine which i threw up. My partner...

14 December 2017

lack of communication

me and my pregnant partner visited due to abdominal pains and she tested positive for labour, she was then given steroid injection and to...

15 November 2017

Excellent service at maternity ward

I had my baby at Russel hall hospital on the 23rd of September 2017 I had an amazing service from all the Staff I have been looked after ...

25 October 2017

Maternity scan and clinic

We have attended a number of appointments now due to being assigned clinician led care. We have yet to see the same clinician more than o...

3 October 2017

Put me off having anymore children

So this was my first baby. Waters broke at 6am, I called triage. The midwife told me not to come in unless I'm in pain and to try and sta...

24 September 2017

Last updated on 22 May 2014.

Information supplied by The Dudley Group NHS Foundation Trust