Norfolk and Norwich University Hospital

01603 286 286 Colney Lane , Norwich, Norfolk, NR4 7UY
http://www.nnuh.nhs.uk

4.5 out of 5 stars

Based on 220 ratings for this hospital

Overview

The Norfolk and Norwich University Hospital is a modern teaching hospital and was formally opened by The Queen in 2004. The university hospital offers attractive and modern facilities for patient care. Our vision is to provide every patient with the care we want for those we love the most. Patients rate us highly in the Friends and Family test which asks people if they would recommend the service to someone else needing similar treatment. 

The Norfolk and Norwich University Hospital is an academic teaching centre that works in partnership with the University of East Anglia's Faculty of Medicine and Health Sciences.

Contact details, map and directions

Norfolk and Norwich University Hospital

Tel: 01603 286 286   Fax: 01603 287 547

Address: Colney Lane, Norwich, Norfolk, NR4 7UY

Website: http://www.nnuh.nhs.uk

Email: communications@nnuh.nhs.uk

Get directions to Norfolk and Norwich University Hospital

Quality of service at Norfolk and Norwich University Hospital

This hospital is managed by Norfolk and Norwich University Hospitals NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

91.99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

129.65% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93.44% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

137.89% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 1831 responses

Friends and Family Test score: A&E

91%Patients recommend this hospital. 180 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

75%staff recommend this hospital for care. 67 responses. 7352 staff work at this trust.

Friends and Family Test score: Staff - Work

45%staff recommend this hospital as a place to work. 67 responses. 7352 staff work at this trust.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 1235 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

A & E

Had to visit A & E today and just wanted to say how good the care i received was. Staff were friendly, efficient and informative whi...

19 October 2017

evening validation for disabled parking ticket

I attended for an evening CT scan. There was no receptionist on duty in East wing and a notice directed me to reception in West wing whic...

18 October 2017

I had excellent care and was treated with respect

I had to be persuaded to have my operation by my family because I didn't want to go into hospital. I was discharged yesterday after a ver...

14 October 2017

Waiting facilities

Very recently, I had a routine operation at the Arthur South DPU. The staff, from first contact with receptionists through to nurses, ...

14 October 2017

The worst hospital I've ever had the misfortune of attending

I've been an inpatient 3 times so far, including last week 5/10/17) and in July '17. The communication between staff is dire, & worse bet...

8 October 2017

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Last updated on 29 October 2015.

Information supplied by Norfolk and Norwich University Hospitals NHS Foundation Trust