Queen Elizabeth I I Hospital

01438 314333 Howlands, Howlands , Welwyn Garden City, Hertfordshire, AL7 4HQ

3.5 out of 5 stars

Based on 105 ratings for this hospital


  • Safer staffing levels


New QEII Hospital

All remaining emergency and inpatient services at the QEII have now moved to the Lister hospital in nearby Stevenage, which has been transformed through around £150 million being invested in new facilities. 

Locally a new £30 million QEII hospital has been built by the East and North Hertfordshire Clinical Commissioning Group on the same site as the existing hospital.  Services from the old hospital have all but moved across to the New QEII following a phased process from 17 May through to 19 June 2015.  On completion, the New QEII will have a full range of outpatient, diagnostic and ante natal services, as well as a 24/7 Urgent Care Centre for treating adults and children of all ages with minor injuries and illnesses.

The New QEII hospital is located in Welwyn Garden City, Hertfordshire. Please click here to find out how to get to the New QEII and here to find out more about the facilities available to patients and their visitors.

24/7 Urgent Care Centre

The QEII's A&E was replaced, on 1 October 2014, with a new Urgent Care Centre that is now located in the New QEII Hospital.  The urgent care centre open 24 hours a day and treats adults and children of all ages with minor injuries or minor illnesses.  No appointment is necessary.

Contact details, map and directions

Queen Elizabeth I I Hospital

Tel: 01438 314333

Address: Howlands, Howlands, Welwyn Garden City, Hertfordshire, AL7 4HQ

Website: http://www.newqeii.info/

Email: generalenquiries.enh-tr@nhs.net

Get directions to Queen Elizabeth I I Hospital

Departments and services

To search for a specific treatment, use our full list of departments

Latest news

Safer staffing levels

Ward staffing levels poster

Each ward at the QEII hospital displays a staffing status poster, which shows the planned and actual numbers of staff on shift each day.

The posters are displayed on each ward where they can clearly be seen by patients, visitors and staff. Find out more about safer staffing levels on our wards.

Last updated on 10 June 2014.

Quality of service at Queen Elizabeth I I Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

Friends and Family Test: Inpatient

100%Patients recommend this hospital. 98 responses

Friends and Family Test score: A&E

96%Patients recommend this hospital. 107 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

75%staff recommend this hospital for care. 212 responses. 5443 staff work at this trust.

Friends and Family Test score: Staff - Work

47%staff recommend this hospital as a place to work. 212 responses. 5443 staff work at this trust.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 2657 responses.

Latest reviews of this hospital


Very pleasant staff but life would be so much easier for everyone if there was a ticketing system so that patients knew where they were i...

15 October 2017

Breast cancer results

Absolutely appalled by the service received from the staff at this hospital, my wife was diagnosed with breast cancer a week ago, they ha...

5 October 2017

Visit to radiology for an ultrasound and an x-ray

I visited the Radiology Department this morning. The reception staff were helpful and pleasant. The senior radiologist responsible for my...

2 October 2017

Told I needed Chemo - then forgotten!!!!!

For all my consultation appointments I had to wait over 4 hours to be seen. At my last, the diagnosis, after the op, I was told that I ha...

28 September 2017

Herts urgent care walk in centre

Paucity of information - excessively slow in every area of the walk in centre. No updates on waiting times (over 5 hours in practice) al...

18 September 2017

Nearby Hospitals

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Last updated on 21 July 2017.

Information supplied by East and North Hertfordshire NHS Trust