The Lanehouse Surgery

1305785681 Ludlow Road , Weymouth, Dorset, DT4 0HB
Website address not added

3.5 out of 5 stars

Based on 2 ratings for this GP surgery

3.5 Stars

3.5 out of 5 stars

NHS Choices users' overall rating
Based on 2 ratings for this GP surgery

Telephone access

4.5 out of 5 stars

(2 ratings)

Appointments

3.5 out of 5 stars

(2 ratings)

Dignity and respect

3.5 out of 5 stars

(2 ratings)

Involvement in decisions

4 out of 5 stars

(2 ratings)

Providing accurate information

3.5 out of 5 stars

(2 ratings)

Reviews

2 total

  • Page 1 of 1

Anonymous gave The Lanehouse Surgery a rating of 2 stars

Good Doctors but...

Let down by Reception/Administration staff. They seem to have made it more and more difficult to actually get an appointment when you need it most. Online I can get an appointment in a weeks time at the earliest (I'll either be cured or in hospital by then). We used to be able to phone book an appointment for the next day or two in advance, now we have to phone on the day and hope for the best. Also, it has now gone to 8am phone for morning appointments but you can't ask for a late appointment until after 8.30am. This is just designed to frustrate and inconvenience the patients as much as possible.

Visited in July 2017. Posted on 15 August 2017

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Bex2407 gave The Lanehouse Surgery a rating of 5 stars

Great reception staff and lovely dr

Been at the surgery a long time - through a long illness and the staff are very helpful and always try to go the extra mile to help when they know it's me as I have an ongoing illness which needs urgent treatment, that said they are just as helpful to my family. I love the continuity of care at this local surgery

Visited in April 2016. Posted on 12 May 2016

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