Broken Cross Surgery

01625617300 Waters Green Medical Centre , Macclesfield, Cheshire, SK11 6JL
http://www.brokencrosssurgery.co.uk

2 out of 5 stars

Based on 4 ratings for this GP surgery

2 Stars

2 out of 5 stars

NHS Choices users' overall rating
Based on 4 ratings for this GP surgery

Telephone access

2.5 out of 5 stars

(4 ratings)

Appointments

2 out of 5 stars

(4 ratings)

Dignity and respect

2.5 out of 5 stars

(4 ratings)

Involvement in decisions

4 out of 5 stars

(2 ratings)

Providing accurate information

2.5 out of 5 stars

(3 ratings)

Reviews

4 total

  • Page 1 of 1

Anonymous gave Broken Cross Surgery a rating of 2 stars

Unhelpful staff and GP's, with the exception of some. t

Reception staff a bit rude at times. Seen a female GP, very rude and insulting.

Visited in February 2018. Posted on 09 February 2018

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J gave Broken Cross Surgery a rating of 5 stars

Easy access, pleasant staff, good hours

A very good General Practice Surgery. Knowledgeable staff (both doctors and clerical), very helpful and work long hours too. I recommend them.

Visited in December 2017. Posted on 29 December 2017

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Nonameyet gave Broken Cross Surgery a rating of 1 stars

Rude and Unprofessional Receptionists

The doctors are fine with the exception of one female doctor who seems incredibly irritated by the mere sight of children. My main issue with this surgery, however, is the reception. I once called to find out the closing time of the surgery and for some reason the receptionist did not want to give it and was incredibly rude and argumentative, bizarre! Another time I called to book a smear test and stated that I needed time to prepare, obviously I meant mentally as I'd recently given birth. The receptionist started mocking me and laughing with her colleagues in the background. Another issue is that the waiting time for appointments is 3-4 weeks normally so pretty bad. I wouldn't recommend this surgery to anyone.

Visited in September 2017. Posted on 22 February 2018

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Anonymous gave Broken Cross Surgery a rating of 1 stars

Disappointed

My son last week was in a lot of pain, tried to phone Doctors for over an hour, constantly engaged, had to take son to A&E. I have also been trying to phone GP again today and still engaged,been trying for over 2 hours none stop !!!

Visited in February 2017. Posted on 01 February 2017

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