Broadway Health Centre

01212506105 Cope Street, Ladywood , Birmingham, West Midlands, B18 7BA
http://www.broadwayhealthcentre.co.uk/

5 out of 5 stars

Based on 21 ratings for this GP surgery

5 Stars

5 out of 5 stars

NHS.UK user rating
Based on 21 ratings for this GP surgery

Telephone access

4.5 out of 5 stars

(21 ratings)

Appointments

4.5 out of 5 stars

(21 ratings)

Dignity and respect

5 out of 5 stars

(21 ratings)

Involvement in decisions

4.5 out of 5 stars

(21 ratings)

Providing accurate information

4.5 out of 5 stars

(21 ratings)

Reviews

20 total

Anonymous gave Broadway Health Centre a rating of 5 stars

Excellent service

Such a relaxed environment yet professional. Receptionists are very friendly and helpful.

Visited in April 2019. Posted on 02 April 2019

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Broadway Health Centre replied on 05 April 2019

Many thanks for taking the time to complete this feedback. We continue to try and improve our service and your positive feedback is really encouraging and helpful to us. Your comments have been passed on to the staff.

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Anonymous gave Broadway Health Centre a rating of 5 stars

Great receptionist

When i came to the surgery, i was treated by friendly lady receptionist who was very friendly and made me feel welcome.

Visited in March 2019. Posted on 02 April 2019

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Broadway Health Centre replied on 05 April 2019

Many thanks for taking the time to complete this feedback. We are glad you had a positive experience. Your comments have been passed on to our staff.

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Anonymous gave Broadway Health Centre a rating of 4 stars

A fine GP

I have been coming to this gp for just over a year and never had any issues. I normally get seen by the doctor in good time. They are always professional with me. Reception staff are friendly and curtious.

Visited in February 2019. Posted on 28 February 2019

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Broadway Health Centre replied on 05 April 2019

Thank you for taking the time to give us your feedback. We value your opinion and are pleased you have had a positive experience. We strive to continue to improve and would welcome further input and suggestions for ongoing improvement. Please ask in practice for details of our patient participation group if this is of interest.

Dr Imran Zaman on behalf of Broadway Health Centre

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Mia Miskulin gave Broadway Health Centre a rating of 5 stars

The doctor in no 3 is amazing

The Staff is attentive. The lady doctor was really lovely. She listened to me and valued my experience. Thank you

Visited in February 2019. Posted on 28 February 2019

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Broadway Health Centre replied on 05 April 2019

Thank you for taking the time to give us your feedback. We value your opinion and are pleased you have had a positive experience. We have passed your comments on to the staff and are grateful to you for this.

Dr Imran Zaman on behalf of Broadway Health Centre

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Anonymous gave Broadway Health Centre a rating of 5 stars

Greeat Surgery

such a great syurgery and the dr, nurses and staff members treated me fairly

Visited in February 2019. Posted on 02 April 2019

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Broadway Health Centre replied on 05 April 2019

Many thanks for taking the time to complete this feedback. We continue to try and improve our service and your positive feedback is really encouraging and helpful to us. Your comments have been passed on to the staff.

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Gibraltar Sisay gave Broadway Health Centre a rating of 5 stars

Professional

Reception staff; She was very professional helpful and really kind staff

Visited in January 2019. Posted on 10 January 2019

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Broadway Health Centre replied on 05 April 2019

Thank you for taking the time to give us your feedback. We value your opinion and are pleased you have had a positive experience. We have passed your comments on to our staff.

Dr Imran Zaman on behalf of Broadway Health Centre

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Ashleigh gave Broadway Health Centre a rating of 5 stars

Great service

THE STAFF WAS VERY FRIendly. Great customer service.

Visited in January 2019. Posted on 10 January 2019

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Broadway Health Centre replied on 05 April 2019

Thank you for taking the time to give us your feedback. We value your opinion and are pleased you have had a positive experience. We strive to continue to improve and would welcome further input and suggestions for ongoing improvement. Please ask in practice for details of our patient participation group if this is of interest.

Dr Imran Zaman on behalf of Broadway Health Centre

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Anonymous gave Broadway Health Centre a rating of 5 stars

Amazing nurse practitioner

took my son to see the male nurse practitioner, he was so good and understanding.
Diagnosed my boy straight away and did felt his tummy and chest and gave us the prescription.
My little boy doesn’t like the doctors but liked him.
Really happy with seeing him and thank you for his help.

Visited in December 2018. Posted on 19 December 2018

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Broadway Health Centre replied on 05 April 2019

Thank you for taking the time to give us your feedback. We are pleased you have had a positive experience with our nurse practitioner. We are diversifying the practice team to ensure that patients have access to the right person, first time. Your comments have been passed on to the relevant member of staff and are much appreciated.

Dr Imran Zaman on behalf of Broadway Health Centre

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Anonymous gave Broadway Health Centre a rating of 5 stars

Excellent

It was a good very experience, great staff; reception staff is very helpful and respectful and so the nurses and the doctors. I’m very happy about the service they provide and the receptionist staff are very pleasant and friendly especially the lady at the front desk, she was very friendly and professional

Visited in August 2018. Posted on 08 January 2019

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Broadway Health Centre replied on 05 April 2019

Thank you for taking the time to give us your feedback. We have tried to respond to feedback in improving the training given to front line staff and it is pleasing to see that you have had a positive experience. We are grateful for your comments and have passed this on to the staff involved.

Dr Imran Zaman on behalf of Broadway Health Centre

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Nadia khanum gave Broadway Health Centre a rating of 5 stars

Appointment

Same day appointments and got to see the nurse at the same time good friendly environment

Visited in August 2018. Posted on 02 August 2018

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Broadway Health Centre replied on 05 April 2019

Thank you for taking the time to give us your feedback. We value your opinion and are pleased you have had a positive experience. We strive to continue to improve and would welcome further input and suggestions for ongoing improvement. Please ask in practice for details of our patient participation group if this is of interest.

Dr Imran Zaman on behalf of Broadway Health Centre

Report as unsuitable