Fosse Family Practice

01162857329 16 Fosse Road South , Leicester, Leicestershire, LE3 0QD
http://www.fossefamilypractice.com

2 out of 5 stars

Based on 2 ratings for this GP surgery

2 Stars

2 out of 5 stars

NHS.UK user rating
Based on 2 ratings for this GP surgery

Telephone access

4 out of 5 stars

(1 rating)

Appointments

4 out of 5 stars

(1 rating)

Dignity and respect

1 out of 5 stars

(1 rating)

Involvement in decisions

2 out of 5 stars

(1 rating)

Providing accurate information

3 out of 5 stars

(1 rating)

Reviews

2 total

  • Page 1 of 1

Anonymous gave Fosse Family Practice a rating of 3 stars

Good medical staff let down by awful administration

I have no complaints about the actual treatment I receive at this surgery, however their receptionists are unprofessional and rude even by usual standards, and make it intimidating and frustrating to contact the surgery. The staff seem to resent talking to patients in any way, apparently have very little knowledge of their job, are openly rude to patients and generally make you feel as if you are wasting important time. It is an uphill struggle to get anything helpful from them, and I dread having to contact the surgery regarding administrative matters. As I am disabled and have ongoing health conditions this is something that I HAVE to do, yet I’m treated as if I am doing it simply to bother them. It is disrespectful and upsetting to be treated so rudely when trying to access medical care.

Visited in October 2018. Posted on 08 October 2018

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Kam gave Fosse Family Practice a rating of 1 stars

Disrespectful

I booked appointment with this surgery for my 4year old daughter...she got eczema and mostly on medication (creams etc) ...and even set up by them on repeat precrptions ...she was coughing a lot for few days I thought something not right so I booked appointment with my surgery ...I went there dr checked her and said nothing worry about bcoz it's jus weather that's fine until then I asked I need to get any fought syrup etc then the doctor said if she cough even 50 times a day or 50 days no she can't ...then I spoken about her eczema the doctor said she got cream before I said she got repeats but stroid need new one bcozits nearly two weeks I can't use might be then the doctor prescribed that fucibet only and said they going to deleted all on her reapts she doesn't need nw her skin very good etc I said since she born on creams etc they need to look first for while they can't stopped jus like that even the doctor precribed fucibet today which means her skin not really healthy then the doctor said do I want nhs provide free soups and shower creams for her whole life ...this is extremely disrespectful for my 4 year old daughter and her mum and dad paying full tax for all those services nhs not provide me totally free this ...if they don't want to that's fine but nobody got right to say about these things even wen people asking about general information ...I'm very upset about this

Visited in July 2017. Posted on 31 July 2017

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