Grays Inn Road Medical Practice

02074059360 77 Grays Inn Road, Holborn , London, Greater London, WC1X 8TS
http://www.graysinnmedical.co.uk/

4 out of 5 stars

Based on 50 ratings for this GP surgery

FAQ

How to make an appointment

        What should I do if I need to see a Doctor urgently?

please contact the surgery

      What should I do if I have a routine problem to discuss with the Doctor?

Please book a routine appointment using the 48hour access

      Will I be able to see the doctor of my choice?

We will try to enable patients to see the doctor of their choice where possible.

    Can I book a pre-booked appointment?

These appointments are booked by the Doctors only

 

How do I arrange a home visit

 

 

Home visits are for housebound patients or any one who is genuinely too ill to attend the surgery. We ask that patients or their representative contact the surgery before 11am.

 

What do I do in an emergency

 

 

If you need urgent medical advice during surgery hours, please phone the surgery on 0207 405 9360.Please be prepared to give some information to the receptionist. If you need to see a doctor urgently when the surgery is closed please phone the surgery on 0207 405 9360 and follow the instructions to contact Care UK   who provides the ‘out-of-hours’ service on behalf of Camden CCG. They will pass a message to the doctor on duty who may phone you to assess your problem. You might be asked to attend the out-of-hours clinic, or receive a home visit. Alternatively you can phone NHS Direct on 0845 46 47 or visit their website at www.nhsdirect.co.uk. NHS 111 offers free expert health information and advice 24 hours a day. It can advise you whether you need to go to the nearest A&E located at University College London Hospital on Euston Road or there is an alternative such as visiting an NHS walk-in centre located at 1 Frith Street W1D 3QS (02075346500).

For deaf people and those hard of hearing, a telephone services is available on 0845 606 4647. If English is not your preferred language, you can choose to use a confidential translation service.The nearest NHS walk-in centre is located at located at 1 Frith Street W1D 3QS (02075346500). NHS walk-in centres provide advice and treatment for a range of minor illnesses and injuries. Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.

 

How to get a repeat prescription

 

How to get a repeat prescription

If the GP has authorised a repeat prescriptions for you, they can be ordered in one of the following four ways:

1. By placing the tear-off portion of your last prescription into the prescription box in reception.

2. By posting off the tear-off portion of your last prescription to the surgery 

3. They may be faxed over to the practice or dropped in to reception during practice opening hours or posted through the door in an envelope with your name on.  

4. Requests can be made via Patient Access

 

Prescriptions take 48hrs and must be collected after 11am.

 

 

How to get a prescription

 

 

Prescriptions take 48hrs and must be collected after 11am. Please order them at reception. They may be faxed over to the practice or dropped in to reception during practice opening hours or posted through the door in an envelope with your name on.  We do not take prescription requests over the telephone but you can email them to us or order via our website.

Prescriptions can electronically be sent to patient's nominated pharamacy. Patients should let their pharmacy know to arrange this. 

Email: graysinnmedical@nhs.net Website: www.graysinnmedical.co.uk

Your local pharmacist should be able to give you advice for non-prescription medication. NHS Direct can also provide information on medication and any queries you may have - call them on 0845 46 47

 

 

Practice's comments on GP Patient Surveys

 

Patients are invited to make compliments, comaplints or suggetsions about the practice by contacting the pracitce manager at

graysinnmedical@nhs.net .

Sorry no requests for appoitments, home visits or anyother patient care matters bto be emailed.   

Role of reception

A medical receptionist is the first point of contact that patients and visitors have when they go to a GP practice.

A medical receptionist's responsibilities may include:

  • answering the switchboard or telephone

  • arranging patients' appointments

  • taking messages for medical staff

  • booking in patients and confirming that their contact details are correct

  • calling patients from the waiting room when it is their turn to be seen if the electronic board is not working

  • keeping the reception area and waiting room tidy.

  • Booking patinet transport to Hospitals if unable to travel by public transport

  • booking translaters for patients

How to get travel vaccinations

 

6 wks

Last updated on 15 January 2016.

Information supplied by NHS Camden CCG