Shanklin House Surgery

01212501590 190 Aston Lane, Handsworth , Birmingham, West Midlands, B20 3HE
https://modalitypartnership.nhs.uk/

2 out of 5 stars

Based on 30 ratings for this GP surgery

News:

  • CQC inspection
  • Christmas Holiday Opening

Overview

28.02.19 at 9:35am

UPDATE

We are pleased to advise that the surgery is now open. Thank you for your patience whilst we made sure the building was safe.

 

 

28.02.19 at 8:50am

Please be aware Laurie Pike Health Centre is currently evacuated due to the activation of the fire alarm.  The fire service has been called.

Calls to Lauire Pike and Shanklin House Surgery are being diverted to another site. We hope to have the situation resolved soon so please bear with us.

If your problem is urgent please contact 111.

We will provide further updates throughout the morning.

  

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Shanklin House Surgery has been a branch surgery of Laurie Pike Health Centre (LPHC) since November 2017 and the doctors and staff work across both surgeries as one team.

The telephone line for booking appointments is open from 08:00-18:30, Monday to Friday, even at times when Shanklin House is closed. 

Patients from Shanklin House who book their afternoon appointments at LPHC will be able to see their Shanklin House doctors, just located at a different site.

Patients are offered same day and evening access at Shanklin House, LPHC, and other local practices, plus weekend appointments at Enki Medical Practice. Much of our access is same day however advance booking of appointments is available.

Opening times

Reception times

Monday 08:00 - 20:00
Tuesday 08:00 - 13:30
Wednesday 08:00 - 13:30
Thursday 08:00 - 13:30
Friday 08:00 - 13:30
Saturday Closed
Sunday Closed

Appointments

Monday 08:00 - 13:30
Tuesday 08:00 - 13:30
Wednesday 08:00 - 13:30
Thursday 08:00 - 13:30
Friday 08:00 - 13:30
Saturday Closed
Sunday Closed

Out of hours

Outside normal surgery hours you can still phone the surgery, but you will be directed to our main surgery Laurie Pike Health Centre or an out-of-hours service. The out-of-hours period is from 6.30pm to 8.00am on weekdays and all day at weekends and on bank holidays.

If it is not an immediate emergency then call NHS Direct on 111.

Last verified on 12/02/2019

Doctors

  • Dr Henry Wootton
  • Dr Heather Lodge

To read more about us and to find other staff members please view our staff page.

GPs at this practice

1 male and 1 female GPs

Other branches

This practice is part of a practice group.

If you are interested in registering with one of our other branches please find their contact information here.

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

FAQ

Quality and Outcomes Framework (QOF) maximum or near maximum score for last 9 years.

Latest news

CQC inspection

CQC inspection report can be found at

www.cqc.org.uk/location/1-540378439

 

Last updated on 12 February 2019.

Christmas Holiday Opening

On the following days we are offering pre-bookable GP appointments between 9:15am and 11:15am based at Enki Medical Practice, Terrace Road, Handsworth, B19 1BP.

  • Tuesday 25th December 2018
  • Wednesday 26th December 2018
  • Tuesday 1st January 2019

Please book at reception.

 

Last updated on 21 December 2018.

Key facts

Registered patients

17718patients

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Pathetic service to patients

I put in a request for a repeat prescription on Monday. (This should take 48 hours to process) By Thursday I still hadn't received it. ...

1 March 2019

Cost of making appointments by telephone!

On Monday, 10th of December I phoned 0121 250 1590 to make an appointment at Shanklin House. The call began at 14.10 and eventually was t...

14 January 2019

Cost of making appointments by telephone

On Monday, 10th of December I phoned 0121 250 1590 to make an appointment at Shanklin House. The call began at 14.10 and eventually was t...

14 January 2019

I can see why

I now know why this GP practice have such poor reviews. It is absolutely horrible. I simply need to get some questions answered before I ...

3 January 2019

Attempting to obtain a repeat prescription

Realising the time of year (23.12.18) to order a repeat prescription, I was aware that it may not happen too quickly. However, after Chri...

2 January 2019

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 12 February 2019.

Information supplied by NHS Sandwell And West Birmingham CCG