Vale Surgery

01444458738 Bolding Way , Haywards Heath, West Sussex, RH16 4SY

5 out of 5 stars

Based on 6 ratings for this GP surgery


  • We are now on Facebook and Twitter!


The Vale

Your local GP Practice 

Cuckfield Medical Practice is a split site practice with 4 partners and 3 salaried GPs looking after just over 11,000 patients. We have been a training practice for 25 years and our staff and patients are well used to supporting registrars and we offer a wide range of expertise in the practice. We are committed to excellent quality family medicine while being actively involved in new initiatives to improve patient care.

We have an outstanding nursing team lead by our Nurse Manager Philippa Luckett, 2 Practice Nurses, 2  Health Care Assistants and part time Phlebotomist. We encourage personal development within the team and some admin members have been trained to complete NHS Health checks, Phlebotomy and ECGs.

We offer in house Dermatology and Musculoskeletal (MSK) expertise, Minor Surgery and joint injections and registrars are encouraged to make full use of these opportunities. 2 partners are GPs with Special Interest (GPwSI) in Community Dermatology service and Upper limb clinic.

We have 2 purpose built premises and registrars have their own rooms at Cuckfield. The Vale premises are a PFI build and have an independent dental practice and a pharmacy occupy part of the building, while MSK clinics operate on the second floor.

All staff rotate to both sites and we have a varied population with a young age demographic distribution. Our management team comprises of a Practice Manager, Partners, Nurse manager, Operations Manager, Finance Manager and Referrals Manager.

We run pre-bookable Saturday clinics from our Vale Site and also offer early morning appointments at Cuckfield on a Wednesday from 7.30am, again pre-bookable.


Opening times

Reception times

Monday 08:30 - 18:30
Tuesday 08:30 - 18:30
Wednesday 08:30 - 18:30
Thursday 08:30 - 18:30
Friday 08:30 - 18:30
Saturday 08:30 - 10:30
Sunday Closed


Monday 08:30 - 12:3015:00 - 18:00
Tuesday 08:30 - 12:3015:00 - 18:00
Wednesday 08:30 - 12:3015:00 - 18:00
Thursday 08:30 - 12:3015:00 - 18:00
Friday 08:30 - 12:3015:00 - 18:00
Saturday 08:30 - 10:30
Sunday Closed

Out of hours

We have a Saturday Clinic every week, ideal to those who are unable to see a GP in the week. Clinics run from 8:30am-10:30am at The Vale Surgery and Dolphins Surgery alternately. This is not a walk-in clinic. Please be aware that we will not be open on weekends where they fall before or after a Bank Holiday.

On Wednesday mornings we have early appointments at 7:25am, 7:35am and 7:45am, these are at Cuckfield Surgery only.

We offer appointments late in the day. You can pre-book each day between 5:00 and 5:45pm.

For Out of Hours between 8:00-8:30am and 6:00-6:30pm please call 0300 555 5252 and you will be diverted to our out of hours service IC24.

Outdide of these times please call NHS 111.

Last verified on 10/04/2017


  • Dr Sarah Steely
  • Dr Nadia Aziz
  • Dr Anna McDougall
  • Dr Matthew Standen
  • Dr Susan Ferrier
  • Dr Sarah-Jayne Burns
  • Dr. Robert A H Harvey
  • Dr Louise Cotter

To read more about us and to find other staff members please view our staff page.

GPs at this practice

2 male and 6 female GPs

Other branches

This practice is part of a practice group.

If you are interested in registering with one of our other branches please find their contact information here.

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

We are now on Facebook and Twitter!

Social Media

Cuckfield Medical Practice & The Vale Surgery are now on social media.

Like us at:

Follow us at:  @CuckfieldGP

We will post information about the Practice and useful articles about local and national topics. 

Please Note:

We will not be liaising with patients on social media or booking appointments and taking medication requests.  Please contact the surgery on 01444 458738 or use our online services.

Last updated on 09 December 2015.

Key facts

Registered patients


Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

96%Patients recommend this practice. 712 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Lovely staff

My daughter had an appointment today and was very nervous! Luckily the member of staff she had the appointment with was a particular l...

7 December 2018

Excellent service

The surgery gives clear information, I found staff were patient and aware of all appropriate things. When I called with a more urgent nee...

14 August 2018

Excellent care!

Once you get past the messages on the phone the staff have ALL been 100% helpful. Today I got to the surgery at 5.45pm and asked to see ...

6 April 2018

Gp 1 year not see telephone need waiting reception lease

Every time my gp.busy and need booking another available. need waiting at the telephone.and need waiting so much for appointment recepti...

1 June 2017

heel pain & review of X-ray

I came yesterday, without having made an appointment, hoping to see the result of the X-ray on my right heel taken some days earlier at t...

28 April 2017

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

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Last updated on 27 March 2019.

Information supplied by NHS Horsham And Mid Sussex CCG