Oak Vale Medical Centre

0151 295 9330 215 The Fiveways Centre, 215 Childwall Road , Liverpool, Merseyside, L15 6UT
Website address not added

4 out of 5 stars

Based on 24 ratings for this GP surgery

News:

  • Oak Vale are supporting Save the Children Charity
  • We are now on Instagram
  • Patient Access

Overview

Childwall Neighbourhood Health Centre.

Oak Vale would like to wish all our Patients a very Merry Christmas and a Happy New Year.

Our team is dedicated to your continued good health; we approach your care with professionalism, discretion and friendliness. We hope that you can count on a warm welcome from everyone involved here at the practice.

Our building has been built to cater for the needs of the disabled. All of our consulting rooms are located on the ground floor but if you need any help in accessing the building, please make this clear when you are booking an appointment and we shall offer you what help we can to facilitate your visit. If you have any disability with which you need help e.g hearing, vision, mobilitiy, please let us know and we can arrange for a member of staff to help you.

Our appointment system is an innovative system which has been introduced successfully in other GP surgeries around the country. We introduced it in February 2013 and the system works as follows. 

 Telephone the surgery before 11 am, one of our doctors will telephone you back on the same day and discuss your medical problems with you. They be able to help you over the telephone,If you need to come to see a doctor, they will give you a time to come down, usually on the same day if that is convenient for you. If there is a time during the day when you will not be able to take a call from the doctor, please let the receptionist know. Similarly, if you work and there is a limited period of time when you can take a call, please let the receptionist know.

Before a fully trained hospital doctor can work as an independent G.P., they need to complete additional time working in a G.P.Training Medical Practice, Oak Vale is one of these practices. These  doctors will have been qualified for 2 to 5 years when they join the practice.

Opening times

Reception times

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 12:3013:30 - 18:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed

Surgery times

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 12:3013:30 - 20:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed

Out of hours

Please telephone the main surgery number, 0151 295 9330, as usual when the surgery is shut and you will be automatically transferred to the national 111 service and will be dealt with by triage staff and if a doctor is needed will be looked after by the local out of hours service, UC24. Doctors and nurses working for UC24 will be able to give you advice on health problems which arise when our surgery is shut and which need attention before the surgery re-opens.

Last verified on 14/11/2016

Additional information

Oak Vale Medical Centre is closed at week-ends and on national bank holidays.

Doctors

  • Dr Geraldine Norton
  • Dr Mike Cranney
  • Dr Monica Khuraijam
  • Dr Louise Parker
  • Dr Alan Brennan
  • Dr Garth Murray

To read more about us and to find other staff members please view our staff page.

GPs at this practice

3 male and 3 female GPs

Additional languages spoken

French

Online facilities

  • Online appointment booking: Data not available Online appointment booking
  • Order or view repeat prescriptions online: Data not available Order or view repeat prescriptions online

This GP does not currently offer online services. Find out more about accessing online services.

Data source: NHS Digital

FAQ

Family Doctor Association logo This practice is part of the Family Doctor Association

Services

Please speak to Reception for information on how to register for Patient Access. This service will allow you to order repeat prescriptions and book a telephone triage appointment and nurse appointments online.

Electronic Prescription Service logo

Latest news

Oak Vale are supporting Save the Children Charity

Oak Vale are fund raising for Save the Children.  Staff will be wearing Christmas Jumpers on 15 December 2017.  If you would like to support Save the Children then please buy a raffle ticket at Reception for a chance to win a food hamper.  All proceeds go to the charity.  Many thanks for all your support.

 

Last updated on 13 November 2017.

We are now on Instagram

Please follow us on Instagram @oakvalemedical

Last updated on 02 October 2017.

Patient Access

Please speak to Reception for information on how to register for Patient Access.  This service will allow you to order repeat prescriptions and book a telephone triage appointment and nurse appointments online.  You can also view your blood results and hospital letters.

Last updated on 15 August 2017.

FLU SEASON 2017/18

For patients that are eligible to receive a flu vaccination, please contact the surgery and book your appointment now.

 

Last updated on 15 August 2017.

Telephones

When a member of staff from the surgery telephones someone outside of the surgery, e.g. a patient, the number which is left for that person is not the surgery number. If you dial this number, a recorded message will inform you that "the caller is not available to receive calls on this number".

 

Last updated on 14 June 2015.

Guide to GP services

You can download or view a copy of 'It's your practice - a patient guide to GP services' as described above. However, this guide was produced before the 2013 NHS reorganisation, and so refers to some organisations and procedures that no longer exist. However, it still contains a great deal of helpful information about GP practices themselves.

June 2015 Oak Vale are awaiting news of an update of this document.

Last updated on 14 June 2015.

Key facts

Registered patients

7680patients

Friends and Family Test score: General Practice

94%Patients recommend this practice. 33 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Best GP service

I have had many GP's having moved around the world. I am also a medical professional myself. I can honestly say the Practice is extreme...

17 November 2017

Reception staff!!

Overall The surgery is really good, I like the doctors, on one occasion my daughter was mis-diagnosed, soon rectified by a more senior g....

16 October 2017

My GP is a absolute credit to the service

Been going to Oak vale for some years now. Unfortunately, my illness isn't too good and I'm particular on who I see doctor wise. I've k...

13 October 2017

Great surgery

I have attended the surgery quite a lot lately, I have been quite vulnerable I have been treated with respect from both the doctors and t...

4 October 2017

Can't fault it

I really can't fault our doctors surgery or the system , I have always got an appointment when I need one I always get a call back within...

2 October 2017

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 13 November 2017.

Information supplied by NHS Liverpool CCG