Oak Vale Medical Centre

0151 295 9330 215 The Fiveways Centre, 215 Childwall Road , Liverpool, Merseyside, L15 6UT
Website address not added

4 out of 5 stars

Based on 27 ratings for this GP surgery

News:

  • Patient Access
  • Patient Online Access
  • Surgery Afternoon Closes for staff training

Overview

Childwall Neighbourhood Health Centre.

Welcome to Oak Vale Medical Centre

Our team is dedicated to your continued good health; we approach your care with professionalism, discretion and friendliness. We hope that you can count on a warm welcome from everyone involved here at the practice.

 

Our building has been built to cater for the needs of the disabled. All of our consulting rooms are located on the ground floor but if you need any help in accessing the building, please make this clear when you are booking an appointment and we shall offer you what help we can to facilitate your visit. If you have any disability with which you need help e.g hearing, vision, mobilitiy, please let us know and we can arrange for a member of staff to help you.

Our appointment system is an innovative system which has been introduced successfully in other GP surgeries around the country. We introduced it in February 2013 and the system works as follows. 

 Telephone the surgery before 11 am, one of our doctors will telephone you back on the same day and discuss your medical problems with you. They be able to help you over the telephone,If you need to come to see a doctor, they will give you a time to come down, usually on the same day if that is convenient for you. If there is a time during the day when you will not be able to take a call from the doctor, please let the receptionist know. Similarly, if you work and there is a limited period of time when you can take a call, please let the receptionist know.

Before a fully trained hospital doctor can work as an independent G.P., they need to complete additional time working in a G.P.Training Medical Practice, Oak Vale is one of these practices. These  doctors will have been qualified for 2 to 5 years when they join the practice.

Opening times

Reception times

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 12:3013:30 - 18:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed

Surgery times

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 12:3013:30 - 20:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed

Out of hours

Please telephone the main surgery number, 0151 295 9330, as usual when the surgery is shut and you will be automatically transferred to the national 111 service and will be dealt with by triage staff and if a doctor is needed will be looked after by the local out of hours service, UC24. Doctors and nurses working for UC24 will be able to give you advice on health problems which arise when our surgery is shut and which need attention before the surgery re-opens.

Oak Vale Medical Centre is closed at weekends and on bank holidays.

Last verified on 02/01/2018

Additional information

Walk-in Centres are open between 8am and 8pm, 7 days a week. No appointment is required. • Old Swan NHS Walk-in centre (Crystal Close, St Oswald St, Old Swan L13 2GA) • Liverpool City Centre NHS Walk-in Centre (6 David Lewis Street, Liverpool L1 4AP) • South Liverpool NHS Walk-in Centre (Church Road, Garston, L19 2LW) • Smithdown Children's NHS Walk-in Centre (for 0-15s) (Smithdown Road, L15 2LF)

Doctors

  • Dr Geraldine Norton
  • Dr Mike Cranney
  • Dr Monica Khuraijam
  • Dr Louise Parker
  • Dr Alan Brennan
  • Dr Garth Murray

To read more about us and to find other staff members please view our staff page.

GPs at this practice

3 male and 3 female GPs

Additional languages spoken

French

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

FAQ

Family Doctor Association logo This practice is part of the Family Doctor Association

Services

Please speak to Reception for information on how to register for Patient Access. This service will allow you to order repeat prescriptions and book a telephone triage appointment and nurse appointments online.

Electronic Prescription Service logo

Latest news

Patient Access

Please speak to Reception for information on how to register for Patient Access.  This service will allow you to order repeat prescriptions and book a telephone triage appointment and nurse appointments online.  You can also view your test results and consultations.

Last updated on 19 March 2018.

Patient Online Access

Do you get fed up trying to get through to the surgery on our busy telephone lines?  If your answer is yes then please speak to one of our reception team who will be able to register you on to Patient Access.  This will enable you to book a Dr's telephone triage, nurse or HCA appointment up to 2 weeks in advance.  You can also order your repeat medication and view your test results all from the comfort of your armchair.

Last updated on 27 February 2018.

Surgery Afternoon Closes for staff training

Oak Vale Medical Centre will be closed from 1pm to 6.30pm on the following dates for staff training.

Wednesday 24 January 2018

Wednesday 21 February 2018

Wednesday 28 March 2018

Wednesday 25 April 2018

Wednesday 30 May 2018

Wednesday 27 June 2018

Wednesday 25 July 2018

Wednesday 26 September 2018

Wednesday 24 October 2018

Wednesday 28 November 2018

Last updated on 02 January 2018.

Oak Vale are supporting Save the Children Charity

Oak Vale staff would like to say a huge thank you to all that supported Save the Children Charity.  We managed to raise £143.00.

 

Last updated on 19 December 2017.

Evening Appointments

Improving access to general practice: evening appointments now available.

Patients who are registered at this practice can now book an appointment to see a GP, Nurse or HCA on a Wednesday evening (after 6.30pm).  Appointments will take place at this practice. Please speak to reception between 8am and 6.30pm to arrange a nurse or HCA appointment. Or ring before 11am for a telephone consultation with a Dr to arrange a Dr's evening appointment.  Thank You.

 

Last updated on 19 December 2017.

We are now on Instagram

Please follow us on Instagram @oakvalemedical

Last updated on 02 October 2017.

FLU SEASON 2017/18

For patients that are eligible to receive a flu vaccination, please contact the surgery and book your appointment now.

 

Last updated on 15 August 2017.

Telephones

When a member of staff from the surgery telephones someone outside of the surgery, e.g. a patient, the number which is left for that person is not the surgery number. If you dial this number, a recorded message will inform you that "the caller is not available to receive calls on this number".

 

Last updated on 14 June 2015.

Guide to GP services

You can download or view a copy of 'It's your practice - a patient guide to GP services' as described above. However, this guide was produced before the 2013 NHS reorganisation, and so refers to some organisations and procedures that no longer exist. However, it still contains a great deal of helpful information about GP practices themselves.

June 2015 Oak Vale are awaiting news of an update of this document.

Last updated on 14 June 2015.

Key facts

Registered patients

7868patients

Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

89%Patients recommend this practice. 27 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

impossible

I have tried for 3 days to get through at 8am permanently engaged , finally get through at 8:40am told all telephone appointments gone ri...

18 April 2018

No appointments, I have left the practice.

I have been at this practice since I was born, 35 years ago. More recently my baby has also joined the practice. Sadly, as a result of re...

12 April 2018

It's ok when you can get to speak to someone.

The care received from the centre is usually good the main problem is getting to speak to someone. The telephone lines are constantly eng...

22 March 2018

Excellent GP services

I have been a patient of OakVale for many years! The service from this practice is second to none and I would not hesitate to recommend.

7 February 2018

Proud of this Surgeey

I’ve beem with this surgery for many years and believe it to be one of the best in Liverpool.I always get an appointment when needed and...

15 January 2018

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 19 March 2018.

Information supplied by NHS Liverpool CCG