Whiteacres Medical Centre

01684577029 Maple Road , Malvern, Worcestershire, WR14 1GQ

5 out of 5 stars

Based on 9 ratings for this GP surgery


  • Practice Boundries
  • Bank Holidays 2016/2017
  • The NHS Friends and Family Test


Opening times

Reception times

Monday 08:30 - 18:30
Tuesday 08:30 - 18:30
Wednesday 08:30 - 18:30
Thursday 08:30 - 18:30
Friday 08:30 - 17:00
Saturday Closed
Sunday Closed

Surgery times

Monday 08:15 - 18:30
Tuesday 08:15 - 18:30
Wednesday 08:15 - 18:30
Thursday 08:15 - 18:30
Friday 08:15 - 18:30
Saturday Closed
Sunday Closed

Last verified on 30/04/2014


  • Dr Philip Thompson
  • Dr Stephanie Lavin
  • Dr Laura Clare
  • Dr James Bernard Lavin
  • Dr Alison Margaret Findlay
  • Dr Louise Angela Remedios

To read more about us and to find other staff members please view our staff page.

GPs at this practice

2 male and 4 female GPs

Online facilities

  • Online appointment booking: Data not available Online appointment booking
  • Order or view repeat prescriptions online: Data not available Order or view repeat prescriptions online

This GP does not currently offer online services. Find out more about accessing online services.

Data source: NHS Digital

Latest news

Practice Boundries

Associated document

Practice Boundries (.pdf, 33 KB)

Last updated on 22 February 2012.

Bank Holidays 2016/2017

Bank Holidays 2016 when the Surgery will be closed:

Monday 26 December BOXING DAY  HOLIDAY

Tuesday 27 December IN LIEU OF CHRISTMAS DAY

Bank Holidays 2017 when the Surgery will be closed

Monday 2 January IN LIEU OF  NEW YEAR'S DAY

Friday 14 April GOOD FRIDAY

Monday 17 April EASTER MONDAY




Monday 25 December CHRISTMAS DAY

Tuesday 26 December BOXING DAY


Last updated on 09 November 2016.

The NHS Friends and Family Test

Over the past 9months patients visiting the Practice have been encouraged to take the Friends and Family Test, which asks the question 'How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment?'.  Patients can either fill in a card and put it in a box in the Waiting Room, or complete a short on line questionnnaire on a computer which is also in the Waiting Room.

There are 6 categories to chose from - 'extremely likely', 'likely', 'neither likely or unlikely', 'unlikely', 'extremely unlikely' and 'don't know'.  The majority of patients chose 'extremely likely' or 'likely', with only one patient chosing 'unlikely', giving no reason for this choice.  Patients are free to add comments if they wish and these have been fulsome in their praise of both Doctors and staff, and the appointment system.

Last updated on 10 December 2015.

Key facts

Registered patients


Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

100%Patients recommend this practice. 10 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Excellent Surgery

Myself and family have been patients here since we moved to Malvern over 10 years ago, our experiences in that time have been nothing but...

22 October 2017

what fabulous care

Took my 3 year old for his preschool bosters today. Two staff in the room who could not have been kinder and given more care to my son. ...

12 October 2017

This a modern, progressive practice. Friendly & efficient.

I was diagnosed with glandular fever in May 2017 after thorough blood tests, also x-ray & ultrasound scan at the local community hosp...

13 June 2017

Exemplary Health Care

I have experienced health care in many parts of the country but can truthfully say that Whiteacres is the best I have known. Same day t...

30 May 2017

Superb practice

My doctor sent me to Worcester Royal just in time when my colon perforated (if that is the correct medical term), which I'm sure saved my...

13 March 2017

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 09 November 2016.

Information supplied by NHS South Worcestershire CCG