Giffords Partnership

01225896630 Spa Road , Melksham, Wiltshire, SN12 7EA

3.5 out of 5 stars

Based on 37 ratings for this GP surgery


  • Repeat Prescription Changes 1 Jul13



Gifford’s is a long established, well organised Practice with 14,000 patients founded in 1947 by the joining together of three single handed practices- Drs Spence, Kier and Campbell.
The practice moved to its current purpose built surgery in August 2000 and we offer a wide range of services.

 The surgery is situated in the market town next to the community hospital which provides X-ray facilities, physiotherapy, OT and other out patient clinics. We have the Health Visitor Team based in the surgery and the Midwife runs clinics two days a week from the surgery.
Our practice area covers Melksham and the surrounding areas including Atworth, Shaw, Whitley, Holt, Keevil, Broughton Gifford, Semington and Lacock.

We have a dedicated team of staff working together to provide the best possible care to our patients. We currently have 5 female and 1 male Doctor working at the surgery along with 3 Nurse Practitioners, 3 Practice Nurses and 4 Healthcare Assistants.
We also have a strong administrative team of 17 staff overseen by the Practice Manager and Deputy Practice Manager.


Opening times

Reception times

Monday 08:00 - 19:30
Tuesday 08:00 - 19:30
Wednesday 08:00 - 18:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed

Surgery times

Monday 08:30 - 19:30
Tuesday 08:30 - 18:30
Wednesday 08:30 - 18:30
Thursday 08:30 - 18:30
Friday 08:30 - 18:30
Saturday Closed
Sunday Closed

Out of hours

Between 6.30pm and 8.00am Monday to Friday, Weekends and Bank Holidays, an emergency Out of Hours Service is provided . Please dial 111.


Last verified on 13/11/2017


  • Dr Jonathan Osborn
  • Dr Donna Holt
  • Dr Helen Morgan

To read more about us and to find other staff members please view our staff page.

GPs at this practice

1 male and 5 female GPs

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

Repeat Prescription Changes 1 Jul13


As from the 21st November 2017 all repeat medication must be ordered through Prescription Ordering Direct (POD) or via SystmOne Online. All prescription processing administration is now completed by the NHS Wiltshire POD Service so all requests and enquires should be directed to them.  Patients who fall into any of the below categories are exempt from using POD and can continue to send prescription requests to the surgery or nominated pharmacy;

  • Patients who receive post-dated prescriptions
  • Patients who have their medication in a Dosette Box
  • Patients who reside in a nursing home
  • Patients who are deaf or hard of hearing

Patients will no longer be able to make repeat medication requests via post, phone or in person at the surgery.  Instead you can now order repeat medication from the comfort of your own home by calling the POD on 0300 123 6242 Monday – Friday, 0900-1700. Alternatively you can order your repeat medication online by visiting Please be aware this service requires prior registration so please call the surgery for more information.

Last updated on 13 November 2017.

Key facts

Registered patients


Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

88%Patients recommend this practice. 59 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
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Latest reviews of this gp practice

Always professional, friendly and understanding

I have lived in Melksham just under 2 years and I’ve never enjoyed visits to the doctor but the doctors at Giffords Surgery have looked a...

26 June 2018

Thank you

Hello I have suffered with a heart issue for around a year now with not much support from my doctor until last week when I saw two new dr...

16 June 2018

Worried about a colitis flare up

I got an appointment on the day i phoned and was asked to bring a urine sample that was tested that day and got an appointment for a bloo...

31 May 2018

New, happy patient

Just moved to the area and registered with Giffords. So far I have found the whole team extremely helpful, friendly and professional. I c...

24 May 2018

Professional and efficient.

I saw one of the GPs on Thursday and after examining me decided I needed immediate action. I went to the RUH and after further investigat...

22 May 2018

Patient Participation Group

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Last updated on 13 November 2017.

Information supplied by NHS Wiltshire CCG