The Smethwick Medical Centre

01212893418 Regent Street , Smethwick, West Midlands, B66 3BQ
https://www.modalitypartnership.nhs.uk/locations/smethwick-medical-centre

4 out of 5 stars

Based on 81 ratings for this GP surgery

News:

  • Patient Participation Report 2014/2015
  • Patient Participation Report March 2012
  • Patient Participation Report 2013/2014

Overview

smeth1.jpg

IMPORTANT PATIENT MESSAGE

New clinical computer system at your GP Practice

Update 15 December 2018

Over the past month all of our local Practices have migrated to a new clinical computer system called SystmOne.

This has been a major change for your Practice team and we would ask for your help, support and understanding over the next few weeks.

We will all be moving at a slightly slower pace to ensure we continue to offer a safe service as we work with the new system and transfer all of the letters and important information we had to manually process during the migration period. 

At this time, we would ask that you work with our staff as they get used to a better clinical computer system with greater functionality.

Online Access

We are sorry if you have experienced any delays or problems accessing online services whilst we have been changing our system.

I always used to have online access to book appointments and request repeat prescriptions. What do I need to do to carry on doing this?

If you had access to the Patient Access system and you wish to continue using online services please call into the surgery in person for your log in details for ‘systmonline’. 

I have already requested log in details by email, when will I receive them?

We are working through all of the requests received by email as quickly as possible.  This involves us manually creating new log in details for patients who previously had a Patient Access account. 

If you need access to the new system urgently and have not yet received your log in details please ask at the reception desk for this to be done while you are there.

I would like online access but have not used it before. How do I register?

To register for online access for the first time, please visit your surgery and our Patient Services Assistants will be pleased to help you. Please bring photo ID (passport or driving license) and proof of your address.

Thank you once again for your patience.

Opening times

Reception times

Monday 08:00 - 20:00
Tuesday 08:00 - 18:30
Wednesday 08:00 - 18:30
Thursday 08:00 - 18:30
Friday 08:00 - 20:00
Saturday 09:00 - 13:00
Sunday Closed

Appointments

Monday 08:00 - 20:00
Tuesday 08:00 - 18:30
Wednesday 08:00 - 18:30
Thursday 08:00 - 18:30
Friday 08:00 - 20:00
Saturday 09:00 - 13:00
Sunday Closed

Evenings/weekends

You can now see a GP or other healthcare professional during:

Appointments may be available before 6.30pm in some areas.

To book an appointment, talk to your GP practice or visit their website. You may be able to get an appointment on the same day if required.

Depending on your area, you may be offered an appointment at one of these locations:

Christmas and New Year Opening

On the following days we are offering pre-bookable GP appointments between 9:15am and 11:15am based at Enki Medical Practice, Terrace Road, Handsworth, B19 1BP.

  • Tuesday 25th December 2018
  • Wednesday 26th December 2018
  • Tuesday 1st January 2019

Please book at reception.

Out of hours

Patients registered with our practice can access a GP service when we are closed.

If your problem cannot wait for the surgery to open please call 111.

Calls to 111 are free from mobiles and landlines.

Last verified on 21/12/2018

Additional information

Please note that our phone lines revert to 111 after 18:30 when we have our extended hours clinics

Doctors

  • Dr Joe Iyer
  • Dr Raj Krishnan
  • Dr Ayo Noah
  • Dr Maala Nair
  • Dr Shahad Bashagha
  • Dr Mina Gupta
  • Dr Frauke Wong

To read more about us and to find other staff members please view our staff page.

GPs at this practice

1 male and 6 female GPs

Additional languages spoken

German

Other branches

This practice is part of a practice group.

If you are interested in registering with one of our other branches please find their contact information here.

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

Patient Participation Report 2014/2015

Our latest Patient Particpation Report is now available for you to download and read.

Associated document

Patient Particpation Report 31 March 2015.pdf (.pdf, 63.29 KB)

Last updated on 31 March 2015.

Patient Participation Report March 2012

Associated document

Patient Participation Report March 2012 (.pdf, 126.88 KB)

Last updated on 29 March 2012.

Patient Participation Report 2013/2014

Our latest Patient Participation Report is now available for you to download and read.

Associated document

PPG Report March 2014 (.pdf, 91.95 KB)

Last updated on 31 March 2015.

Patient Participation Report 2012/2013

Our latest Patient Participation Report is now available for you to download and read.

Associated document

Patient Participation Report March 2013.pdf (.pdf, 130.8 KB)

Last updated on 31 March 2015.

Christmas Holiday Opening

On the following days we are offering pre-bookable GP appointments between 9:15am and 11:15am based at Enki Medical Practice, Terrace Road, Handsworth, B19 1BP.

  • Tuesday 25th December 2018
  • Wednesday 26th December 2018
  • Tuesday 1st January 2019

Please book at reception.

  

 

Last updated on 21 December 2018.

Key facts

Registered patients

8912patients

Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

General appointments and online system

I am disgusted with the time it is taking to get the new online system in place. Normal practice is to have a seamless transition from on...

4 January 2019

Appointment with doctor.

I was lucky to get an appointment on New Years Eve with a new GP to the practice. What a lovely woman, a very efficient doctor, great com...

1 January 2019

best surgery

helpful receptionist best doctors

27 November 2018

Outstanding DR

I would just like to say how very pleased I am with the care I receive from my GP , I don't attend the surgery very often but I must say...

13 November 2018

my gp

I just want to thank my Dr for the swift referral for my hip replacement which from time of referral to having the actual operation took ...

10 October 2018

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 21 December 2018.

Information supplied by NHS Sandwell And West Birmingham CCG