Dr Sankarakumaran Sathanandan

01702470336 9 Blenheim Chase , Leigh On Sea, Essex, SS9 3BZ
http://www.drsathanandanspractice.co.uk/

3.5 out of 5 stars

Based on 5 ratings for this GP surgery

News:

  • Changes to ear syringing
  • On line appointments
  • Completed CQC report

Overview

Dear patients, please be aware that we have to ask all of our patients, that have attended the surgery, whether they would recommend our services to their family and friends.

This survey can be found on the front page of our website (see address above), but if you do not have access to a computer please ask at reception for a paper copy, which you can fill in at your leisure and post back in the prescription request box, by the entrance door for patients.

Thank you in anticipation of your completing the survey and your ongoing support for the surgery.

Our surgery is open 08.00 until 18.30hrs Monday to Friday, with the telephones being manned for the same hours. We now release all 'book on the day' appointments at 08.00hrs when you can call and request either morning or afternoon appointments subject to their availability.

Our nurse runs an early morning clinic from 07.30hrs on Wednesday's and her late clinic is on Thursday's until 19.00hrs.

Dr Sathanandan runs an early morning telephone consultation clinic on Wednesday's from 07.15hrs until 08.00hrs.

Please see our surgery mission statement below, if you have any questions please contact the surgery to discuss the mission statement with the Practice Manager,

Patients are now able to book appointments, see their summary care record  or their detailed coded records and order their repeat prescriptions on line - please ask at reception for further details or to be able to register and get your PIN to access sytemone on line.

Kind regards

 

Practice Manager

Opening times

Reception times

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 18:30
Thursday 08:00 - 19:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed

Surgery times

Monday 09:00 - 11:0015:30 - 18:30
Tuesday 09:00 - 11:0015:30 - 18:30
Wednesday 07:00 - 11:0015:30 - 18:30
Thursday 09:00 - 11:0015:30 - 19:00
Friday 09:00 - 11:0015:30 - 18:30
Saturday Closed
Sunday Closed

Out of hours

Please telephone the surgery for details of weekend and out of hours appointments.

Last verified on 13/06/2018

Additional information

You are now able to book appointments online, see your summary care record and your detailed coded record as well as order your repeat prescriptions. You will need to be issued with your personal PIN, please see the reception staff with proof of your identity where they will be able to complete the registration task for you. Please note we will not accept registration details for our online service for patients who are under the age of 18yrs of age. Thank you.

Doctors

  • Dr Carpenter
  • Dr S Sathanandan
  • Dr C Boesch
  • Dr M Bobnis

To read more about us and to find other staff members please view our staff page.

GPs at this practice

3 male and 1 female GPs

Additional languages spoken

Tamil, German, Polish

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Services

We also have 1 female permenant GP at the surgery;
Dr Boesch works Monday & Friday
Please advise the reception staff who you would to see.

Electronic Prescription Service logo

Latest news

Changes to ear syringing

Dear patients please note that if you now want to book an appointment for an ear review prior to syringing, ear syringing or at the request of the GP for ear syringing, you will now have to read & sign our consent form before any appointment is booked with Julie our nurse.

Please see the attached form for information,

Thank you.

 

Associated document

Ear Irrigation information - Consent - V1 0.doc (.doc, 47.5 KB)

Last updated on 24 April 2017.

On line appointments

Great news patients are able to register with the surgery to be able to prebook certain Doctor appointments up to two weeks in advance, you may also request your repeat medication via the online service as well as having access to your summary care record information. You are also able to have access to your detailed coded record, if you are 18years or over.

If you wish to be registered for this service please come to reception with proof of your ID, this can be either driving licence, passport or recent utility bill.

Once this has been accepted you will be issued with you own personal login details and can access the service as soon as you get home. This registration process can take up to 14 days from handing in your completed application/consent form. If you wish to know more either speak to recetion or ask to speak to the practice manager.

Thank You.

Last updated on 24 March 2016.

Completed CQC report

We had our CQC inspection completed on 8th July 2015 and our services were rated as good throughout the surgery, please see the attached report.

If you would like to have anymore information or discuss the report, please contact the reception team and ask to speak to Janice Nightingale, practice manager.

thank you

Associated document

CQC report.pdf (.pdf, 346.76 KB)

Last updated on 21 August 2015.

Named GP

Dear patients please noted that Dr Sathanandan is the allocated named accountable general practitioner within the practice BUT patients may be seen by any of the GP's working in the practice, these are:

Dr Sathanandan

Dr Boesch

Dr Bobnis

Thank you

Last updated on 11 June 2015.

Mission Statement

Dr Sathanandan Surgery

9 Blenheim Chase

Leigh-on-Sea

Essex SS9 3BZ

Mission Statement:

Dr S Sathanandan is the register manager for Care Quality Commission (CQC) purposes and he practices, along with the rest of the clinical team out of surgery address displayed above.

Dr Sathanandan is registered with the General Medical Council (GMC) and has the following qualifications:

MBBS 1979 University of Peradeniya

MRCS 1982 Royal College of Surgeons of England

LRCP 1982 Royal College of Physicians of London

We offer appointments with three General Practitioners and our part time Practice Nurse. We continue to run the following clinics along with seeing patients for routine/review appointments.

Clinics Held:

Asthma review with Nurse or Doctor

COPD review with Doctor

Diabetic review with Nurse or Doctor

Hypertension review with Nurse or Doctor

Post natal review with Nurse and Doctor

Child Health Surveillance with Doctor

Contraception review With Nurse or Doctor

Hormonal injections/implant with Nurse

Smoking cessation clinics with Nurse

Child immunisation clinics with Nurse

Travel health clinic (without Yellow Fever) with Nurse

Dressing/Wound clinic with Nurse

Medication review with Nurse or Doctor

Cervical screening clinic with Nurse

New patient health check with Nurse

Cardiovascular health check with Nurse

Pneumonia immunisation with Nurse

Childhood influenza immunisation with Nurse

Influenza immunisation with Doctor or Nurse

ECG with Nurse

Ear syringe with Nurse

Removal of sutures or clips with Nurse

We wish to continue to provide patient-centred healthcare and encourage patients to become involved in the decision making process regarding any referrals, medicine management, care planning and their ongoing needs.

We want our patients to feel they are being viewed by the doctors and staff, as unique, whole people, with individual needs. We will listen carefully during consultations and treat accordingly; we hope this will be reflected in our patient group survey results which will be published on our surgery website and on the NHS Choices website.

We will introduce the ‘Friends & Family’ test in December 2014 with the aim of improving services areas that have been highlighted, reporting back to our patients via the surgery website and NHS Choices.

Our goal is to develop mutually fulfilling doctor-patient relationships based on open communication and respect. Patients can trust that our doctors are giving medical opinions based on their best, most current knowledge, which they update during regular Time to Learn sessions, peer review meetings, reading the medical press and cascading the information to other clinicians within the surgery.

It is our intention, to be sure each patient leaves our surgery feeling their concerns have been heard and questions answered. To achieve complete satisfaction for each patient is our ultimate goal.

 

Last updated on 13 November 2014.

Financial statement 2015/16

Dear patients as part of the GP contract we have to publish the surgery financial statement for 2015/16.

Please see the surgery website for the published financial statment from the surgery accountants or ask in the surgery for the hard copy of the information.

Thank you

Last updated on 17 May 2017.

Patient news letter

Dear patients please find attached the latest patient participation group newsletter

Associated document

Patient Participation Group Newsletter April 2017.docx (.docx, 76.81 KB)

Last updated on 24 April 2017.

Zero Tolerance Policy

Please be aware of our Zero Tolerance Policy to verbal or aggressive behaviour from patients towards any member of the surgery team

Thank you

Associated document

Zero tolerance surgery policy (.docx, 28.86 KB)

Last updated on 08 April 2015.

Statement of Intent

Please see the statement of intent for Dr sathanandan Surgery

Thank You

Associated document

STATEMENT OF INTENT FOR DR SATHANANDAN SURGERY.docx (.docx, 15.43 KB)

Last updated on 27 March 2015.

Safeguarding statement of intent

Please see the attached statement of intent about safeguarding measures within the surgery,

Thank you

Associated document

Dr Sathanandan Surgery safeguarding statement.docx (.docx, 14.31 KB)

Last updated on 05 May 2015.

Equality & Diversity policy

Dear patients please see the attached document for the surgery policy on equality and diversity, thank you.

Associated document

equality & diversity policy.docx (.docx, 22.08 KB)

Last updated on 23 May 2016.

Key facts

Registered patients

3393patients

Weekday evening and weekend appointments offered here or nearby

NOEvening and weekend appointments coming soon

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Falling asleep while waiting

Waited almost 1 hour to be seen . No update as to what was going on . Didn't understand who was called . Asked receptionist to be told ne...

28 December 2017

NHS at its best

I went to the surgery to have my Shingles vaccination and the doctor was holding the clinic and noticed I was limping and inquired what I...

16 November 2017

5 star review by Amanda

My self and my family have been with Dr for 30 years.We have always had excellent care from Dr and the other medical staff.I have never h...

12 October 2017

family gp

As a family we have been with this surgery since the 1970's up until now and have always found it a very good surgery. Excellent clinical...

30 September 2017

Appalling patient service!

I am so disappointed with the Doctors Practice, as their patient service or lack of is worrying. Having been a patient for over 25 yea...

31 August 2017

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

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Last updated on 13 June 2018.

Information supplied by NHS Southend CCG