Carnon Downs Surgery

01872863221 Bissoe Road, Carnon Downs , Truro, Cornwall, TR3 6JD
http://www.carnondownssurgery.co.uk

5 out of 5 stars

Based on 2 ratings for this GP surgery

News:

  • Our Website
  • Prescription Requests
  • Saturday Morning Appointments

Overview

The Surgery

Welcome to Carnon Downs GP Surgery which is situated midway between Truro, Falmouth and Redruth.

We are a dispensing practice offering care to approximately 5300 patients from a single modern site which is located on the outskirts of the village.

The practice team of doctors, nurses, dispensers and adminstration staff take pride in providing the highest standard of healthcare. Traditional values are combined with  modern advances whilst encouraging patients to be active participants in the care they receive. We offer a full range of medical care plus many other extra services that demonstrate our ethos of innovation for patient benefit.

Opening times

Reception times

Monday 08:30 - 18:15
Tuesday 08:30 - 18:15
Wednesday 08:30 - 18:15
Thursday 08:30 - 18:15
Friday 08:30 - 18:15
Saturday 08:30 - 11:15
Sunday Closed

Surgery times

Monday 09:00 - 11:4015:30 - 17:30
Tuesday 09:00 - 11:4015:30 - 17:30
Wednesday 09:00 - 11:4015:30 - 17:30
Thursday 09:00 - 11:4015:30 - 17:30
Friday 09:00 - 11:4015:30 - 17:30
Saturday 08:30 - 11:15
Sunday Closed

Out of hours

The surgery is closed between the hours of 6.30pm and 8.30am, at weekends and bank holidays.

If you have an urgent medical problem during these times please telephone the main surgery number 01872 863221 where you will be advised to telephone 111 or alternatively you can use the link NHS 111 for medical advice.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Last verified on 16/12/2016

Doctors

  • Dr Linda Simpson
  • Dr Paul Cook
  • Dr Gabriel Teff
  • Dr Kate Embling
  • Dr Matthew Cuff
  • Dr Shereen De Barr

To read more about us and to find other staff members please view our staff page.

GPs at this practice

3 male and 3 female GPs

Online facilities

  • Online appointment booking: Data not available Online appointment booking
  • Order or view repeat prescriptions online: Data not available Order or view repeat prescriptions online

This GP does not currently offer online services. Find out more about accessing online services.

Data source: NHS Digital

Latest news

Our Website

The surgery now has an extensive website - go to www.carnondownssurgery.co.uk - the website is packed full of information about our services and clinics which we offer.

Last updated on 16 December 2016.

Prescription Requests

Repeat prescriptions can be ordered quickly and easily through a variety of methods. All repeat medication is issued with a counterfoil listing your current medication, we require at least  2 working days notice (not including weekends) and during busy periods, such as before or after Bank Holidays, we would appreciate being given extra time.

Please ensure you do not run out of your medication and order in plenty of time, however, please do not over-stock or 'stock-up' on medicines.

Listed below are the different ways in which your medication can be ordered.

By Hand : All repeat medication is issued with a counterfoil please tick clearly your requirements.  We have a box situated next to the front door in the lobby or feel free to hand to a member of reception staff.

By Fax :  Please tick clearly the items you require on your counterfoil and this can be faxed to 01872 864113

By Phone : Please telephone the Prescription Order Line on 01872 864424 which is open 24 hours a day.  A recorded message will guide you through on how to leave your order on the answer phone.

Online :  Please register with reception that you wish to use this service by giving us your email address.  You can then register online and order your medication following the links on our front page.

By Mail :  Please send your counterfoil clearly ticked with your requirements to The Dispensary, The Surgery, Bissoe Road, Carnon Downs, Truro TR3 6JD.

However, if your medication is very stable and you re-order the same tablets each month the “Repeat Prescription Service” could be just for you.  It is a really simple system that allows you to order the following month’s medication on the day that you collect your prescription.   Please ask at reception to see which method would be most suitable for you.

If you have misplaced your repeat medication counterfoil we can accept written requests but this must include your name, date of birth, address and all the items your require.

Items not listed on your repeat medication counterfoil will take longer than the usual 2 working days required.  All of these items have to authorised by your GP, who may not be in surgery that day, please allow extra time if this is the case.

Last updated on 26 July 2016.

Saturday Morning Appointments

Carnon Downs Surgery offers Saturday morning appointments between 0830 and 1050. The service is designed for those needing an appointment out of working hours and is only available by pre-booking in advance Monday to Friday in the preceding week. We will only see those patients with a pre-booked appointment and anyone attending without an appointment will be re-directed to dial 111 and speak to our Out of Hours Provider. Between the hours of 9 and 11 and while there is a dispenser in attendance, you may collect any repeat medication should you wish to do so.

Last updated on 04 March 2015.

Key facts

Registered patients

5383patients

Friends and Family Test score: General Practice

100%Patients recommend this practice. 10 responses.

More on how we perform

We are currently accepting new patients

Please come to reception and ask for the Registration Forms. Photo I.D. will also be required when all the required forms have been completed and returned, we will then arrange a New Patient Health check with one of our GPs or nurses.

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Latest reviews of this gp practice

Friendly, helpful, happy

New to the area, but couldn't be happier with the staff at the surgery. From the moment I got into the surgery everyone was really friend...

18 September 2017

Caring and Helpful

Having used this practice for nine and a half years, it is without doubt the most civilised, caring and compassionate practice I have eve...

18 December 2015

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

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Last updated on 15 February 2017.

Information supplied by NHS Kernow CCG